Worst Customer Service I've Ever Had The item arrived 3 weeks after ordering, and was several sizes off to the point where it is unusable. I submitted a request for a return/refund, and they tried to only give me a half-refund, citing their "logistics and production" costs since they are a new brand, as if their business finance is somehow the customer's problem. After several incredibly unprofessional email exchanges, they accused me asking for a full refund as "robbery" and refuse to give the refund. The customer service is also obviously run by someone who is not actually fully fluent in English, and several phrases and sentences did not make any sense. I will be disputing the charge with my bank since they absolutely refuse to give a refund.

SCAM ALERT Agree with the previous review and wished I would have dug deeper on reviews. DON'T DO IT. Hat looks nothing like the picture, took forever to arrive from CHINA and wrong size was sent. Ordered XXL... got Medium. Heard from customer service while awaiting shipment but now, not a peep. Again! SCAM ALERT!!!

Refund quickly I have been waiting for item from the website several weeks. I think I don’t like it and they refund my credit card within 4 days. Overall ok.

FRAUD ALERT FRAUD ALERT Shows fake "selling" count. Clear your browser cookies, and refresh... you will notice that the amount sold will be random each time - absolutely fraudulent behaviour which should be reported to the FTC and local equivalent. The active visitors is the same ordeal - absolutely fake. They are also using pictures from "Peaky Blinders" which I am certain Netflix would not approve of. FRAUD ALERT

Ordered two size XXL Ordered two size XXL, and i was sent medium sizes. I contacted the company via email and they wanted to give me a discount coupon for future purchases. I replied i wanted a full refund. So far no refund. The quality of the hats are cheap, thin polyester blend, and not wool like they claimed on their website. Don't waste your money.