Refund quickly I have been waiting for item from the website several weeks. I think I don’t like it and they refund my credit card within 4 days. Overall ok.

Scammed ??? Placed an order November 30th, it is now December 27,22, and I have just received my order plus additional hats. Hats are made in Asia good quality and value for the money. Not a scam after all.

I cant give it 0 stars so I was forced… I cant give it 0 stars so I was forced to put 1.This place is a scam ,do not buy from them ,they sent me 2 totally different hats and sizes that can't even fit my head.They won't send me a refund and they stopped replying to my emails...It says there office is in San Diego so I'm definitely going to PULL UP

TLANTEHAT It was approximately 3 weeks from the time the hat order was placed until it arrived. Upon arrival, it was in a standard plastic shipping bag, with no reinforced inner packing and obviously no shipping box. There was a crease in the side of the hat which will not reshape. I wanted a less expensive version of a Stetson, and it is exactly that. They offered $10 off of a future purchase, or offered 1/2 of the original purchase price. Neither of these options are acceptable terms. A full refund is the only acceptable option, and it does not look as though that will happen.

These people are scam artists These people are scam artists. Didn't have the product I ordered in stock, promised a refund, and never provided it, instead shipping the wrong item days after promising a refund. I have been in dispute hell with them ever since, while they claim to be processing a refund, which is a blatant lie. Finally got some honesty from someone today that basically said "if you're right, the dispute will work out in your favor", not "sorry, I'll get that refund handled for you" like the previous line of bull they were selling. DO NOT BUY FROM THIS STORE.