Purchased 3 scarves Purchased 3 scarves. Only received 2. The third one was sold out. I was not notified of this until I received my order in the mail. Very disappointed in the customer service.

Ordered in October received in December I ordered 5 scarves on October 19 and since 2 were listed as backorder they wouldn't ship them separately. I forgot all about them by the end of November when I got a call from them. Some manufacturing factory wouldn't ship them 2 of the scarves and so I had to go on their website and pick two different ones to replace the ones I originally ordered a MONTH prior. I had gotten emails from them saying I could do it myself online and then it wouldn't work. I spoke to them on the phone and they said they would ship out the rest with the new invoice shortly. I received my scarves in December. As in 2 MONTHS AFTER PURCHASE. I wanted to cancel my order throughout the entire ordeal. I didn't because they were gifts. I would NEVER use their company again. I would NEVER recommend. Yes the scarves are pretty but for 18-40$ a scarf and a 2 MONTH shipping rate you will end up getting them at the end of winter and then it won't be useful.. On top of that they sent me an email to review their products on their website. The links keep bringing me to a page has expired so I can't even review any of my purchases.

Very poor customer service but good quality scarf once one of them arrived. The one scarf that did arrive was very pretty, great texture, and good quality. Very poor customer service, and very slow. There's a lot of competition out there for our hard earned dollars and their CEO should start figuring that out.

Late shipping low quality I ordered five items in October after purchasing Groupon coupon without knowing most of their items were back ordered. Three weeks or later they emailed me saying one of the item is out of stock so I had to pick another scarf. About two weeks later I received another email saying that item I picked two weeks ago is out of stock. I picked another scarf hopping I could get it before christmas...which I originally ordered them in October. Finally I received all the scarves in December but the qualities were cheap and I will not recomand anyone.

PLEASE REDUCE YOUR SHIPPING CHARGES!!! If not for paying $30 for shipping I would have given 5 stars. As a Canadian I find $30 to ship several scarves way too much. It's not like they weigh a ton! I am sure I will love the scarves I've ordered but if not for the Groupon discount I would never have placed an order due to the shipping charges to Canada. Please lower your charges as there seems to be a lot of Canadians who love your scarves but who, like myself, won't be ordering again due to paying way too much for shipping!