bad service, didn't receive what i originally ordered I placed my order on 11/24. At the time, what I ordered was backordered until 12/7. On 12/7, I checked and it said backordered until 12/8. On 12/8, it said 12/9. Finally called them on 12/18 (it said it was backordered until 12/19). After voicing my frustration with the backordered dates, they allowed me to change my order to something in stock. I ordered the "eggplant" color assuming it was actually the color of egg plant. Instead, when it arrived it was like the orangish purple puke color. Ugly. I ordered it as a Christmas gift but it was too ugly to give to the recipient... so I think it'll be a Goodwill donation.

Scarves are too thin for covid… Scarves are too thin for covid protection. Not at all what is explained about them on website. Waiting for them to get back with me on how and where to return them. It took 2 weeks for me to receive them from China.

Loved the scarves but had a problem with one of them I loved the color of the scarves and the way they looked on me. However one of the scarves I got had these studs on it and instead of sewing them on (which is possible because there were holes in either side of the stud) they just glued them on and it looked really cheap and I had one fall off the first time I wore it. I had my mom fix the scarf and now it's perfect. But I am really disappointed with scarves.com and especially since I live in Canada and I spent so much on international shipping costs. I will not shop at scarves.com again.

I ordered three scarves but once I … I ordered three scarves but once I received my order I received two of the same scarves. The third one I ordered was sold out. It would have been nice if I were notified that my selection was sold out before they shipped my order. I paid for three different scarves, not two.

Very poor customer service but good quality scarf once one of them arrived. The one scarf that did arrive was very pretty, great texture, and good quality. Very poor customer service, and very slow. There's a lot of competition out there for our hard earned dollars and their CEO should start figuring that out.