Ordered 2 items - Never Again Ordered 2 items. One was fine and the other was not as per the description / image. We ordered a white basin which was not white - it was more of a cream colour. No problem, we asked to return the item using the 30 days returns policy. Unlike many / most of their other competitors however, with Zure you have to pay for the shipping yourself which, at least in isolation, is probably acceptable / understandable. However, they then charge you a 20% restocking fee. While this in itself was enough to never use Zure again - there is also no refund provided after this gouge - only a store credit. Look elsewhere people - there are far better options available at similar costs and with better service. I will never use Zure again.

Nice to be able to actually talk to a real person Customer service was great prior to ordering as I phoned a couple of times to ask questions. Very fast delivery. However now have issues due to the item arriving damaged. After several phone calls the company has come through and organised a courier to pick up the bulky item. Very approachable by phone or email.

Great product & customer service. Highly recommend. Blown away with the quality!! I looked at many cabinet mirrors from other stores however Zure was by far the most affordable, this had me questioning the product quality. I was shocked with how well built these are when they arrived and not to mention, delivery was very fast! Ordered Sunday and arrived on my door step in Brisbane Tuesday morning. Great product and customer service. Highly recommend.

Everything went smoothly and quickly… Everything went smoothly and quickly from ordering to delivery. My only disappointment was I could see the internal shape of the vanity top that I ordered and I probably would have chosen something else. Just an on-line issue where you cant touch and feel something. I like the cabinet from what I can see so far, I havent had it installed as yet though.

The service was wonderful from the… The service was wonderful from the first enquiry, all questions were answered very quickly and they even sent videos of the product to assist with our questions as we are based in another state. Product was couriered within 2 days and whilst it is not yet installed, looks to be great quality and just what we were after. hopefully the quality is good once the shaving cabinet is installed.