Much Better than from the Dentist I previously had a night guard though my dentist which was far more costly, time consuming and was never super comfortable sleeping with them. They worked somewhat, but once I started with Remi I have very little issues with TMJ. The prices have gone up but I imagine I am still saving some money and they do solve the problem. So for me its a sure thing.

I don't like to leave negative reviews I don't like to leave negative reviews. Like another review I read, I root for companies (esp. small companies) that have an innovative business model and offer a good product. But not this one. I like the night guard, but I am very disappointed in my recent experience. I found Remi via a web-search that offered me a "lifetime rate" of $49 for agreeing to their subscription business model. The site specifically said that I would be "locked in" at this rate, and that I should hurry up to "lock in" the price before it increased again. I assumed that was a marketing ploy, but still signed up for the subscription plan. Just afterwards, the website showed my price increased to $59. When I contacted them, the confirmed that my price would be $49 - despite the site still saying $59 months later. In March 2024, they raised the price to $89. The increase was not mentioned until the end of a very long "aren't we great?" marketing email. I emailed customer service to see what happened to my lifetime $49 price. I got an email back with a lot of canned marketing language that essentially said "sorry, not sorry." They offered me a discounted rate (still above my lifetime rate). After some back and forth, I declined and instructed them to terminate my subscription. Despite the website saying that you can cancel at any time, it took several emails in which they tried pressuring me to continue (somewhat deceptively, I might add) but they finally confirmed my cancellation.

Absolutely awful Absolutely awful, start to finish. Terrible communication, multiple defective products, waited 3 weeks to have a video appointment with an 'expert', still didnt work. The entire process would have been 1/20th of the time and hassle to just get through the dentist. Do not recommend in the strongest possible terms.

SKETCHY I had a subscription with them to receive new guards every 6 months. They were always at least a month late & they’d take about a week to respond to my emails. The guards wore out very quickly too. I shudder to think how much microplastic Ive ingested from these things. When I decided to cancel my subscription, I explicitly told them to discard my dental imprints - I didn’t feel comfortable with them keeping those on file. They blatantly ignored my request. So now this sketchy unreliable business is refusing to let go of them.

NOT WORTH IT...they have my money and I have NO retainers We received the impression kit and made two sets of each after watching the video (I have made impressions for other services and this one is the most error prone and finicky I've even done!). They make you take photos of the impressions for them to OK before sending. After they said they didn't think they were going to work, I asked for another impression kit so we could make more since that's what they said they needed. Its been almost a month since I asked for the kit and still it has not been sent. You pay up front so...they have my money ($170), and I don't have retainers, and I have no recourse. Ive contacted them over 5 times now asking for an update and have gotten the run around every time (all via email...its slow and not the most direct route to communicate!). Its taken way too long and required too much follow up to be worth it. I have asked to cancel and get a refund but no response both times. I should have just gone to my dentist and saved myself the hassle.