
Manish “Manny” Patel
GBGreat nightguard for teeth grinders I've tried a few different brands and styles of night guards and these are by far the most comfortable and least obtrusive of any. As you can see in the picture, you almost can't tell I have them in.

Ethel
GBBuyer Beware I bought an ultrasonic cleaner that started breaking within a few months. I contacted the company and they say they only warrant their $90 cleaner for 60 days. A cleaner that expensive should last at least a year without these types of problems. I was told a manager would contact me within 24 hours. It's been 5 days and I have heard nothing. Horrible customer service. And I notice my review does not show up on their website.

Steve Klein
GBI don't like to leave negative reviews I don't like to leave negative reviews. Like another review I read, I root for companies (esp. small companies) that have an innovative business model and offer a good product. But not this one. I like the night guard, but I am very disappointed in my recent experience. I found Remi via a web-search that offered me a "lifetime rate" of $49 for agreeing to their subscription business model. The site specifically said that I would be "locked in" at this rate, and that I should hurry up to "lock in" the price before it increased again. I assumed that was a marketing ploy, but still signed up for the subscription plan. Just afterwards, the website showed my price increased to $59. When I contacted them, the confirmed that my price would be $49 - despite the site still saying $59 months later. In March 2024, they raised the price to $89. The increase was not mentioned until the end of a very long "aren't we great?" marketing email. I emailed customer service to see what happened to my lifetime $49 price. I got an email back with a lot of canned marketing language that essentially said "sorry, not sorry." They offered me a discounted rate (still above my lifetime rate). After some back and forth, I declined and instructed them to terminate my subscription. Despite the website saying that you can cancel at any time, it took several emails in which they tried pressuring me to continue (somewhat deceptively, I might add) but they finally confirmed my cancellation.

Ana Monte
GBLousy customer service Lousy customer service. They literally DO NOT RESPOND any emails.They charged wrong amount and there is no way to contact them. I am very disappointed since the product itself is ok and I would continue use it, but now I better cancel the subscription. UPDATE: They finally responded and made a refund. Customer service should be improved, overall good experience.

Marcia Romanuck
GBMuch Better than from the Dentist I previously had a night guard though my dentist which was far more costly, time consuming and was never super comfortable sleeping with them. They worked somewhat, but once I started with Remi I have very little issues with TMJ. The prices have gone up but I imagine I am still saving some money and they do solve the problem. So for me its a sure thing.