Remi

50 Francisco St, Suite 275, 94133, San Francisco, United States
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3.30
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

0.00%

1

40.00%
About Remi

Remi is a direct-to-consumer sleep and wellness company.

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Eloise H
GB

You won't be disappointed You won't be disappointed! This night guard is the exact one I used to order from my dentist for like $350! I love Remi, they are the best and I am so glad I discovered them! Customer support is great if you have any questions!

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khalvey
GB

NOT WORTH IT...they have my money and I have NO retainers We received the impression kit and made two sets of each after watching the video (I have made impressions for other services and this one is the most error prone and finicky I've even done!). They make you take photos of the impressions for them to OK before sending. After they said they didn't think they were going to work, I asked for another impression kit so we could make more since that's what they said they needed. Its been almost a month since I asked for the kit and still it has not been sent. You pay up front so...they have my money ($170), and I don't have retainers, and I have no recourse. Ive contacted them over 5 times now asking for an update and have gotten the run around every time (all via email...its slow and not the most direct route to communicate!). Its taken way too long and required too much follow up to be worth it. I have asked to cancel and get a refund but no response both times. I should have just gone to my dentist and saved myself the hassle.

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Lori Cohen
GB

If there was an ability to give no… If there was an ability to give no stars I would. They rejected the two Impressions I made, said they were seeking approval to send another kit (I had already paid them). Never sent another kit. Advised they were going to renew me and make new guards (even though they had no good impressions) and charged me again after I sent 10 emails and “left 5 messages” Horrible customer service.

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Steph Glover
GB

Great customer service and products Great customer service and products. They were extremely attentive to any questions I had and very helpful. I got two night guards and the mold kit they sent was super easy to use. All in all Remi is a great customer and I would recommend them to anyone!

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Marcia Romanuck
GB

Much Better than from the Dentist I previously had a night guard though my dentist which was far more costly, time consuming and was never super comfortable sleeping with them. They worked somewhat, but once I started with Remi I have very little issues with TMJ. The prices have gone up but I imagine I am still saving some money and they do solve the problem. So for me its a sure thing.

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