NOT WORTH IT...they have my money and I have NO retainers We received the impression kit and made two sets of each after watching the video (I have made impressions for other services and this one is the most error prone and finicky I've even done!). They make you take photos of the impressions for them to OK before sending. After they said they didn't think they were going to work, I asked for another impression kit so we could make more since that's what they said they needed. Its been almost a month since I asked for the kit and still it has not been sent. You pay up front so...they have my money ($170), and I don't have retainers, and I have no recourse. Ive contacted them over 5 times now asking for an update and have gotten the run around every time (all via email...its slow and not the most direct route to communicate!). Its taken way too long and required too much follow up to be worth it. I have asked to cancel and get a refund but no response both times. I should have just gone to my dentist and saved myself the hassle.

10/10! The experience was amazing! I've had to wear a nightguard for 10+ years now, and getting them from the dentist is expensive and a hassle. This process was so easy. The first Remi ones I got were too thin (because I clench my teeth a lot at night) and my teeth were sore in the morning. Once I notified Remi, they sent me a new set at their highest level of thickness (3mm I think). This is perfect for what I need and WAY more comfortable that what I would purchase from the dentist. The only thing I think Remi can do better is giving more context and guidance around thickness level.

SKETCHY I had a subscription with them to receive new guards every 6 months. They were always at least a month late & they’d take about a week to respond to my emails. The guards wore out very quickly too. I shudder to think how much microplastic Ive ingested from these things. When I decided to cancel my subscription, I explicitly told them to discard my dental imprints - I didn’t feel comfortable with them keeping those on file. They blatantly ignored my request. So now this sketchy unreliable business is refusing to let go of them.

I have been using Remi for a couple… I have been using Remi for a couple years now. The product is very good just as good as getting a bite guard from the dentist but saves you a lot of money. I had an issue for the first time recently and customer service was very kind professional and corrected it immediately. I am very happy and would highly recommend this company.

I recommend Remi I recommend Remi. They had been so good in following up with their customers including support. The price is reasonable and I recommend getting the membership option. Don't settle for less. Settle for Remi!