sthcute.com

1936 South Lynhurst Dr Indianapolis IN 46241 , 46241, Indianapolis, United States
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2.90
Based on 20 Reviews

5

40.00%

4

10.00%

3

0.00%

2

0.00%

1

50.00%
About sthcute.com

Sthcute is a rapidly growing pureplay fashion brand selling women's clothing internationally.Our online team is constantly working to create a truly innovative shopping experience for our customers. We pride ourselves on providing our customers with a wide variety of high end gowns. We have been there for them for all of life’s important moments - your first kiss at the dance, graduation, the big interview and the wedding party.

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Bre
US

DO NOT ORDER!!! DO NOT ORDER!!!! I ordered from this website months ago and never received an update or package. They also don’t give you a refund they give you credit to get something else ( which probably wouldn’t come in)

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KHill
US

Shop somewhere else! Shop somewhere else! If I could give a big fat 0 I would. The item I ordered didn't fit right even though I ordered my normal size, small, and reviewed the sizing chart. Before purchasing I made sure to read the return policy, which claims that "enclosing the returns sheet with your package makes returns hassle-free." (I do this for any international company.) Well, trying to return a purchase is not hassle-free at all. In fact, it's been nothing but a hassle! First of all, there was no return sheet in my package as it was claimed (probably on purpose). I contacted their customer service by email only for them to "hassle" me about why the item didn't fit and why I wanted to return it; even asking for pictures and implying how I must've not ordered the correct size. Then, by email #2 they suggested how I should order a different size and reminded me how I would be responsible for shipping costs. This company is a whole scam. Nothing like their competitors! So again, shop somewhere else: the clothes aren't worth the price...or the hassle.

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Pamela Fox-Dhople
US

Do not order from this company Do not order from this company. I ordered a dress for a dance - when it became clear that it had not been sent with enough time to arrive before the event, I tried to cancel the order. The company sent it anyway (with a promise of a $20 credit which I didn't get). I eventually get your order (it took over a month for it to be sent!) and it was no longer needed so I returned it. It cost $30 of my own money to mail the package back to China where it is still sitting in customs a month later...I don't know if I will ever get my remaining refund. (dress was $67, postage cost $30 so I am hoping for some compensation). This company is not like Shein - you will not get good service. Stay away and order somewhere else. It's not worth the risk.

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rita annarette
US

Fraudulent business that refuses to cancel your order. Impossible to cancel. I accidentally ordered 2 of the same dress. I wanted to cancel just 2 minutes after placing my order but there is no automated way to cancel a charge on the website. I used their "live chat" on their website. I even tried emailing them with the email specified on their website. I used the email PayPal recommended contacting for cancellation. I even tried calling their number which was an international number. They only responded to me once the order shipped. And I don't believe it is a coincidence that out of the 3 orders I placed, only the one I requested to cancel is the one that shipped. I said in the email: "Please cancel my order SC00037254 and issue my refund". And they responded with: "Which dress do you want to order? Do you need us help to swap the dress for your order?" My instructions were clear. I asked to cancel and they refused. They knew what they were doing and purposefully did not want to cancel the order

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JC
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Stay away from it! Stay away from it! It will take 1+ months to ship The worst thing is the return! for the return, they will not cover the shipping. So you will pay 100+ shipping fee for a 10-dollar cloth. Also, there will be back and forth emails before they agree the return. No customer service but an email communication only. Basically you can communicate with them once a day. send an email -> wait for 12+ hours -> receive a reply -> send another email -> wait for 12+ hours ... There will be no straightforward communication. You request refund -> they will say sorry and persuade you to not return -> if you insist -> they will say sorry, they can only do store credit

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