customer
GBTerrible experience… the website states… Terrible experience… the website states the company is out of Indiana. I understand as a consumer I should not believe everything I see, but they shouldn’t be allowed to false advertise. When contacting about return policy I got the run around. When mentioning location of business I was told if you follow tracking it says it is coming from china. While that is true, you don’t get tracking information until after shipping. Dress was ugly on arrival. Don’t buy from this company.
Ruby Kent
GBBest clothes store for online shopping The best online clothing store, where I've placed over 10 orders and never received the wrong size or clothes different from the pictures.
rita annarette
GBFraudulent business that refuses to cancel your order. Impossible to cancel. I accidentally ordered 2 of the same dress. I wanted to cancel just 2 minutes after placing my order but there is no automated way to cancel a charge on the website. I used their "live chat" on their website. I even tried emailing them with the email specified on their website. I used the email PayPal recommended contacting for cancellation. I even tried calling their number which was an international number. They only responded to me once the order shipped. And I don't believe it is a coincidence that out of the 3 orders I placed, only the one I requested to cancel is the one that shipped. I said in the email: "Please cancel my order SC00037254 and issue my refund". And they responded with: "Which dress do you want to order? Do you need us help to swap the dress for your order?" My instructions were clear. I asked to cancel and they refused. They knew what they were doing and purposefully did not want to cancel the order
Joshua Miller
GBThe overall experience was smooth The overall experience was smooth, and I received all the items I ordered. However, I would suggest that STHCUTE could enhance the details in their product titles and descriptions a bit more.
bailey vanpeursem
GBSuch a waste of money Tried to find a valentines dress and i order this cute silk dress from sthcute, when it came which it took about two weeks even with the “fastest” shipping that i paid extra for, it looked different then the pictures and it was way too big. I was very upset with my order and emailed sthcute, they responded and told me that the employees were on break from the 1st of february to the 12th… what?? So i emailed yesterday because i want my money back and they explained that with the returns you get no refund back.. seriously? f this company