rita annarette
GBFraudulent business that refuses to cancel your order. Impossible to cancel. I accidentally ordered 2 of the same dress. I wanted to cancel just 2 minutes after placing my order but there is no automated way to cancel a charge on the website. I used their "live chat" on their website. I even tried emailing them with the email specified on their website. I used the email PayPal recommended contacting for cancellation. I even tried calling their number which was an international number. They only responded to me once the order shipped. And I don't believe it is a coincidence that out of the 3 orders I placed, only the one I requested to cancel is the one that shipped. I said in the email: "Please cancel my order SC00037254 and issue my refund". And they responded with: "Which dress do you want to order? Do you need us help to swap the dress for your order?" My instructions were clear. I asked to cancel and they refused. They knew what they were doing and purposefully did not want to cancel the order
Jenn Youakim
GBFraud! Dress was advertised as House of CB Dress was advertised as House of CB. It is not. Fraudulent practices! Dress came and it’s terrible quality - material and fit. Returns are to China and aren’t free returns despite their fraudulent advertising. Stay away from this company!!
Lauren Rosin
GBWORST COMPANY EVER WORST COMPANY EVER. DO NOT BUY DO NOT BUY THE QUALITY IS AWFUL AND CUSTOMER SERVICE IS EVEN WORSE. I GOT CLOTHES THAT LOOK WORN AND DISGUSTING. I CANNOT BELIEVE THIS SITE IS STILL UP AND RUNNING THIS NEEDS TO BE SHUT DOWN IMMEDIATELY. I CAN'T EVEN GET PEOPLE TO RESPOND WITHIN THE TIME I AM ON MY COMPUTER AND COME BACK TO SOMEONE RESPONDING HOURS HOURS LATER. SCAM SITE SCAM SCAM SCAM!!!!!
Pamela Fox-Dhople
GBDo not order from this company Do not order from this company. I ordered a dress for a dance - when it became clear that it had not been sent with enough time to arrive before the event, I tried to cancel the order. The company sent it anyway (with a promise of a $20 credit which I didn't get). I eventually get your order (it took over a month for it to be sent!) and it was no longer needed so I returned it. It cost $30 of my own money to mail the package back to China where it is still sitting in customs a month later...I don't know if I will ever get my remaining refund. (dress was $67, postage cost $30 so I am hoping for some compensation). This company is not like Shein - you will not get good service. Stay away and order somewhere else. It's not worth the risk.
Vanessa Peters
GBI cannot stress enough how strongly I… I cannot stress enough how strongly I recommend this company. Every order I've received has brought me immense joy. The clothing is of commendable quality and offered at very reasonable prices. I haven't encountered any dissatisfaction, and out of the over 10 clothing pieces I've ordered, there hasn't been a need for any returns. STHCUTE comes highly recommended.