Fraudulent business that refuses to cancel your order. Impossible to cancel. I accidentally ordered 2 of the same dress. I wanted to cancel just 2 minutes after placing my order but there is no automated way to cancel a charge on the website. I used their "live chat" on their website. I even tried emailing them with the email specified on their website. I used the email PayPal recommended contacting for cancellation. I even tried calling their number which was an international number. They only responded to me once the order shipped. And I don't believe it is a coincidence that out of the 3 orders I placed, only the one I requested to cancel is the one that shipped. I said in the email: "Please cancel my order SC00037254 and issue my refund". And they responded with: "Which dress do you want to order? Do you need us help to swap the dress for your order?" My instructions were clear. I asked to cancel and they refused. They knew what they were doing and purposefully did not want to cancel the order

Such a waste of money Tried to find a valentines dress and i order this cute silk dress from sthcute, when it came which it took about two weeks even with the “fastest” shipping that i paid extra for, it looked different then the pictures and it was way too big. I was very upset with my order and emailed sthcute, they responded and told me that the employees were on break from the 1st of february to the 12th… what?? So i emailed yesterday because i want my money back and they explained that with the returns you get no refund back.. seriously? f this company

I adore the clothing from STHCUTE I adore the clothing from STHCUTE. It's my go-to place, and I regularly place substantial orders from STCHUTE. The clothing arrives within a reasonable timeframe, and I like shopping there for its convenience!

Multiple Repeat Customer STHCUTE dresses are perfect for spring and summer, thanks to the awesome fabric. Noticed the quality of their dress items is stepping up, and I'm loving it. Been ordering for years without a hitch until recently when my dress took a detour to the wrong city. Grateful for the quick resolution.

Do not order from this company Do not order from this company. I ordered a dress for a dance - when it became clear that it had not been sent with enough time to arrive before the event, I tried to cancel the order. The company sent it anyway (with a promise of a $20 credit which I didn't get). I eventually get your order (it took over a month for it to be sent!) and it was no longer needed so I returned it. It cost $30 of my own money to mail the package back to China where it is still sitting in customs a month later...I don't know if I will ever get my remaining refund. (dress was $67, postage cost $30 so I am hoping for some compensation). This company is not like Shein - you will not get good service. Stay away and order somewhere else. It's not worth the risk.