Medipups

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2.20
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

0.00%

1

70.00%
About Medipups

We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients. We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.

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Margaret Robinson
GB

FRAUDULENT COMPANY … I ordered from this company mid February and my card was charged. Never received the product. Phone# is disconnected and they haven't replied to the MANY emails I have sent. Even tried actually writing via snail mail to company. No response. Then last week they charged my card again which I reported to my bank as fraud. I want my money returned!

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Mike Cherro
GB

I ordered my calming chews a month ago… I ordered my calming chews almost a month ago and still haven’t heard anything. They already took my money.

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Kristy D
GB

As a dog owner who is deeply invested… As a dog owner who is deeply invested in the well-being of my furry companion, I’ve tried various supplements over the years. However, since discovering your company, I have been consistently impressed with the quality and effectiveness of your products. Not only are your supplements made with premium ingredients, but they have also made a noticeable difference in my dog’s overall health and vitality. From improved joint mobility to a shinier coat, the benefits have been remarkable. Furthermore, I appreciate the transparency of your company regarding the sourcing of ingredients and the thorough testing processes. It’s reassuring to know that I can trust the integrity of the products I’m giving to my beloved pet. Additionally, I must commend your exceptional customer service team. Although I did initially have a hard time getting in contact with the team. They have know been responsive, knowledgeable, and genuinely caring whenever I’ve had questions or needed assistance.

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Karina Middleton
GB

0 customer service, no reply, #out of service Immediately emailed after I made an incorrect order to cancel it and get it refunded, I've sent maybe 10 emails and no one has responded. The "number" on their website doesn't work & is out of service. At this rate I will be receiving the items in the mail because they can't be bothered to respond to my email. I'll remove my reviews on here, the Better Business Bureau & Scamadvisor if someone actually makes this right but as of now I will be contacting my card company if I don't hear from them within the next four days. UPDATE: after editing to say I would remove my reviews if contacted by them, I was emailed saying they could cancel my order and refund the money. This was days ago. For some reason they sent this email, without cancelling my order. Just now I got an email saying my order has been shipped out. Absolutely ridiculous and unacceptable. It's as if they are just lying to people at this point to placate them. I also emailed them under another email address asking for assistance with paying for an order, guess who responded immediately. Hmm. Not as backed up as they claim to be as long as it comes to taking your money. They are obviously selectively responding to emails. Why are you still taking orders if you are so backed up you can't handle a simple cancellation in two weeks time? Until I see the refund, this, as well as my other reviews are staying up. Until further notice, everyone should treat this company as if it is a scam.

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Marcia Hughes
GB

I believe this company is a total scam I believe this company is a total scam. I started in June purchasing a bogo on the dog beds. Never got them. I've emailed quite a few times and always told production is behind. I finally asked for a refund and guess what, thats delayed also due to the fact they are so busy processing payments. I've given them 6 months to do something and they've done nothing. Don't waste your money or your time with them. Fraudulent company.

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