They could improve by sending what you… They could improve by sending what you purchase, getting a working phone number, answering the support emails with something other than having received it, stop auto charging when asked. In short being the company they claim they are. Thank God the credit card used refunded me. I don’t understand how anyone rates them anything more than one star (only way to review). I guess they have a lottery system in which they occasionally do send something so they can stay online to scam more money.

FRAUDULENT COMPANY … I ordered from this company mid February and my card was charged. Never received the product. Phone# is disconnected and they haven't replied to the MANY emails I have sent. Even tried actually writing via snail mail to company. No response. Then last week they charged my card again which I reported to my bank as fraud. I want my money returned!

SCAM!!!!!! SCAM!!!!!!! I ORDERED 2 BEDS IN AUGUST STILL HAVEN'T GOTTEN THEM. SENT A TOTAL OF 40 EMAILS ABD GET THE SAME EMAILS BACK - GIVE OR TAKE A FEW CHANGED WORDS. THEY PREY ON INNOCENT PEOPLE WHO LOVE THEIR DOGS AND ONLY WANT THE BEST FOR THEM, THEN TAKE THEIR MONEY AND DON'T SEND THEM WHAT THEY ORDERED. I'VE CONTACTED THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL IN LAS VEGAS - DON'T KNOW IF THE ATTORNEY GENERAL WILL DO ANYTHING BUT THESE PEOPLE NEED TO BE PUT OUT OF BUSINESS!!!!!!

The product didn’t work for my dogs so… The product didn’t work for my dogs so I tried to cancel and they just keep sending the product and there is no way to call them and they do not respond to my emails telling them to cancel. This has been the worst experience ever. I’m guessing that they are scammers!!

Scam My choose choose about After a few weeks I sent an email to the company. Got no response another week. Later I sent another email and I got a response. That said, they were out of production and I would be receiving them soon. I sent another email after 4 weeks asking for a refund. No response from the company whatsoever. I'm concerned that this is a scheme. And I have ordered from a different company. This company has terrible customer service. There is no way you can contact a person to speak to it. All has to go through emails. Please be careful not to use this company.6 weeks ago