Covered in mold when received. When I received my order the jar was filled with hairy mold covered dog vitamin chews. Completely unusable and gross.

0 customer service, no reply, #out of service Immediately emailed after I made an incorrect order to cancel it and get it refunded, I've sent maybe 10 emails and no one has responded. The "number" on their website doesn't work & is out of service. At this rate I will be receiving the items in the mail because they can't be bothered to respond to my email. I'll remove my reviews on here, the Better Business Bureau & Scamadvisor if someone actually makes this right but as of now I will be contacting my card company if I don't hear from them within the next four days. UPDATE: after editing to say I would remove my reviews if contacted by them, I was emailed saying they could cancel my order and refund the money. This was days ago. For some reason they sent this email, without cancelling my order. Just now I got an email saying my order has been shipped out. Absolutely ridiculous and unacceptable. It's as if they are just lying to people at this point to placate them. I also emailed them under another email address asking for assistance with paying for an order, guess who responded immediately. Hmm. Not as backed up as they claim to be as long as it comes to taking your money. They are obviously selectively responding to emails. Why are you still taking orders if you are so backed up you can't handle a simple cancellation in two weeks time? Until I see the refund, this, as well as my other reviews are staying up. Until further notice, everyone should treat this company as if it is a scam.

Scam My choose choose about After a few weeks I sent an email to the company. Got no response another week. Later I sent another email and I got a response. That said, they were out of production and I would be receiving them soon. I sent another email after 4 weeks asking for a refund. No response from the company whatsoever. I'm concerned that this is a scheme. And I have ordered from a different company. This company has terrible customer service. There is no way you can contact a person to speak to it. All has to go through emails. Please be careful not to use this company.6 weeks ago

I should have done more research on… I should have done more research on this company before ordering. I didn't order that long ago but can't get a response out of them regarding shipping. Also noticed on other reviews that they keep sending and charging for other things. I will be contacting my credit union to have all charges from this company blocked. I have very little faith that I will receive my dog beds. May see if I can file a claim to get my money back through Visa

They could improve by sending what you… They could improve by sending what you purchase, getting a working phone number, answering the support emails with something other than having received it, stop auto charging when asked. In short being the company they claim they are. Thank God the credit card used refunded me. I don’t understand how anyone rates them anything more than one star (only way to review). I guess they have a lottery system in which they occasionally do send something so they can stay online to scam more money.