I have been charged for a dress that… I have been charged for a dress that has not been shipped. It has been over 2 weeks and the oder status is unfilled and I cannot get anyone to respond when I send texts or emails. The dress is for an upcoming event and I need it or I need it refunded so I can find a dress for the event in time!

I got bad experiences with lord and… I got bad experiences with lord and Taylor I order twice and since February 23, I didn’t got my order and NOT refund, received partial item that was wrong , no one to contact, phone and email not working , please do not make any order with this company, they still my money… do u want rate it’s O rate. I’m planning on contacting shame on you

Hello?? I ordered something over 15 days ago and paid for 2 day shipping. The item still hasn’t shipped and I’ve emailed and texted on three separate occasions about the items. They were “final sale” and the event I wanted them for is now long and gone. My credit card has been charged, the items are MIA, and no one from customer service even acknowledges my email or texts. I’ve never had an experience like this before and am shocked that I’m at the point where I need to write a public review to maybe get a refund or at least an update on where the order I have already paid for may be. Disappointed to say the least.

The worst online company The worst online company. It’s a total scam. They gladly took my money and shipped nothing. Can’t reach anyone via the joke of an online chat feature, email is not responsive, and texting is also not working. The phone number on this site is to an adult party line. Disgusting behavior of this so called company.

What am I reviewing you cancelled my… What am I reviewing you cancelled my order, and have not received my other order. Then I contacted you about another order by text and email you never responded. I purchased 6 towels by description on your site but I received wash cloth hand towels bath towels. That was not the description. It's not the same Lord and Taylor. I just wish I had known that.