Ordered a dress online Ordered a dress online. Waited for it to show up in my purchase history. It did not so I felt something went wrong. Ordered it again. Return policy when I ordered the dress was 30 days. I was going on a three week trip I paid for expedited shipping which was 2-3 days, it arrived 11 days later. when I received the dresses online, they had changed the return policy from 30 days to seven days. This was impossible as the dresses took 11 days to be shipped to me. Now the website states all sales are final. Do not order anything from this illegitimate fraudulent company.

Terrible service!! Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received

I did not receive my full order nor did… I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends

I'm updating my wardrobe and bringing… I'm updating my wardrobe and bringing it the knew. Lord&Taylor is making that so affordable and I can look chic in my younger days all over again! LOL, I didn't even realize that they had gone out business, or merge with Nordstrom. I actually wet to the mall. I'm just now recently shopping, with L&R but that's OK I'm still finding wonderful deals Thank-you L&R for all coupons as well. I did miss a few by viewing my messages other to find them in my emails. But that's not holding me back, I'm still having fun with my online shopping experience with L&T💯

The worst online company The worst online company. It’s a total scam. They gladly took my money and shipped nothing. Can’t reach anyone via the joke of an online chat feature, email is not responsive, and texting is also not working. The phone number on this site is to an adult party line. Disgusting behavior of this so called company.