Lack of communication after I placed my… Lack of communication after I placed my order. One item was refunded back to my card without telling me it's not available. Another item has still not shipped 2 weeks later. I tried contacting customer service, no response via text or email; live chat is not working on the site.

Good product quality and good cusumer service There is no department store near my location. So I do lots of online shopping. L&T’s customer services are good and also professionally solve the lost shipment and the returns. That makes me feel confidence in doing shopping on line with L&T. I also like lots of L&T’s products very much.

I'm updating my wardrobe and bringing… I'm updating my wardrobe and bringing it the knew. Lord&Taylor is making that so affordable and I can look chic in my younger days all over again! LOL, I didn't even realize that they had gone out business, or merge with Nordstrom. I actually wet to the mall. I'm just now recently shopping, with L&R but that's OK I'm still finding wonderful deals Thank-you L&R for all coupons as well. I did miss a few by viewing my messages other to find them in my emails. But that's not holding me back, I'm still having fun with my online shopping experience with L&T💯

I have been charged for a dress that… I have been charged for a dress that has not been shipped. It has been over 2 weeks and the oder status is unfilled and I cannot get anyone to respond when I send texts or emails. The dress is for an upcoming event and I need it or I need it refunded so I can find a dress for the event in time!

I did not receive my full order nor did… I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends