Lord & Taylor

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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

10.00%

1

65.00%
About Lord & Taylor

For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.

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Cookie
GB

Good product quality and good cusumer service There is no department store near my location. So I do lots of online shopping. L&T’s customer services are good and also professionally solve the lost shipment and the returns. That makes me feel confidence in doing shopping on line with L&T. I also like lots of L&T’s products very much.

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A S
GB

Lack of communication after I placed my… Lack of communication after I placed my order. One item was refunded back to my card without telling me it's not available. Another item has still not shipped 2 weeks later. I tried contacting customer service, no response via text or email; live chat is not working on the site.

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Michelle G
GB

Do not purchase anything them Do not purchase anything them. There is no customer service, they sold fake designer products, and they will accept a return but will never refund your money. They owe me a lot of money.

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Kim Thuy Pham
GB

Terrible service!! Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received

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Martha E
GB

You did a good job and the delivery was… You did a good job and the delivery was swift

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