jbm
GBHello?? I ordered something over 15 days ago and paid for 2 day shipping. The item still hasn’t shipped and I’ve emailed and texted on three separate occasions about the items. They were “final sale” and the event I wanted them for is now long and gone. My credit card has been charged, the items are MIA, and no one from customer service even acknowledges my email or texts. I’ve never had an experience like this before and am shocked that I’m at the point where I need to write a public review to maybe get a refund or at least an update on where the order I have already paid for may be. Disappointed to say the least.
Linda
GBI placed an order in good faith YET... I placed an order in good faith. 6 days later I was checking on the order status, to find out that it was canceled. I went back to the website to look at the product and there were no more King duvet covers. When I place the order there were various colors available. I did not get an email in reference to the item no longer available. When I received a refund, I didn't even get the entire amount. With modern technology you should know whether or not you have the items available for sale. So you were able to have my money yet you sold the item I purchased to another person clearly!! If I was informed earlier I could have went to the website and made a different choice but I wasn't even given that opportunity.
Anthony E Demers
GBThe worst online company The worst online company. It’s a total scam. They gladly took my money and shipped nothing. Can’t reach anyone via the joke of an online chat feature, email is not responsive, and texting is also not working. The phone number on this site is to an adult party line. Disgusting behavior of this so called company.
Martha E
GBYou did a good job and the delivery was… You did a good job and the delivery was swift
A S
GBLack of communication after I placed my… Lack of communication after I placed my order. One item was refunded back to my card without telling me it's not available. Another item has still not shipped 2 weeks later. I tried contacting customer service, no response via text or email; live chat is not working on the site.