You did a good job and the delivery was… You did a good job and the delivery was swift

The worst online company The worst online company. It’s a total scam. They gladly took my money and shipped nothing. Can’t reach anyone via the joke of an online chat feature, email is not responsive, and texting is also not working. The phone number on this site is to an adult party line. Disgusting behavior of this so called company.

I got bad experiences with lord and… I got bad experiences with lord and Taylor I order twice and since February 23, I didn’t got my order and NOT refund, received partial item that was wrong , no one to contact, phone and email not working , please do not make any order with this company, they still my money… do u want rate it’s O rate. I’m planning on contacting shame on you

I have 3 pending orders for which has… I have 3 pending orders for which has been paid & all 3 are still showing “unfulfilled “. I have tried contacting Lord & Taylor by e-mail, live chat & text without results. I have always been pleased with Lord & Taylor but I am more than apprehensive when there is no obvious way to contact customer service.

Hello?? I ordered something over 15 days ago and paid for 2 day shipping. The item still hasn’t shipped and I’ve emailed and texted on three separate occasions about the items. They were “final sale” and the event I wanted them for is now long and gone. My credit card has been charged, the items are MIA, and no one from customer service even acknowledges my email or texts. I’ve never had an experience like this before and am shocked that I’m at the point where I need to write a public review to maybe get a refund or at least an update on where the order I have already paid for may be. Disappointed to say the least.