Lord & Taylor

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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

10.00%

1

65.00%
About Lord & Taylor

For almost 200 years, we've known Lord & Taylor to be iconic, resilient and deeply rooted in heritage. What began as a dry goods business in New York City in 1824 by Samuel Lord was etched in America’s history as the country’s first ever department store. Lord & Taylor was acquired by The Saadia Group and reintroduced to the world as a digital collective in April 2021. Your favorite brands — both old and new, the signature white glove service, and everything else you love about Lord & Taylor is back, better than ever.

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Michelle G
GB

Do not purchase anything them Do not purchase anything them. There is no customer service, they sold fake designer products, and they will accept a return but will never refund your money. They owe me a lot of money.

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Beverly Roberts
GB

I'm updating my wardrobe and bringing… I'm updating my wardrobe and bringing it the knew. Lord&Taylor is making that so affordable and I can look chic in my younger days all over again! LOL, I didn't even realize that they had gone out business, or merge with Nordstrom. I actually wet to the mall. I'm just now recently shopping, with L&R but that's OK I'm still finding wonderful deals Thank-you L&R for all coupons as well. I did miss a few by viewing my messages other to find them in my emails. But that's not holding me back, I'm still having fun with my online shopping experience with L&T💯

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Nsombi Alkan
GB

No customer service Very interesting I have previously shopped with L&T online and did not have this experience, however I now have an order that has never shipped. I have sent several emails and text messages. There is no customer service live person available. No answer from emails nor a shipping confirmation for my purchased items. I will NEVER use them again.

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Irvin Lopez
GB

I did not receive my full order nor did… I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends

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Amy Woodruff
GB

I returned a pair of shoes and they… I returned a pair of shoes and they never processed my return. They never responded to any of my emails.Their "live chat" does not work and there's no phone number for customer service. Terrible!!

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