Kim Thuy Pham
GBTerrible service!! Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received
Nsombi Alkan
GBNo customer service Very interesting I have previously shopped with L&T online and did not have this experience, however I now have an order that has never shipped. I have sent several emails and text messages. There is no customer service live person available. No answer from emails nor a shipping confirmation for my purchased items. I will NEVER use them again.
Joy Sumner
GBI have 3 pending orders for which has… I have 3 pending orders for which has been paid & all 3 are still showing “unfulfilled “. I have tried contacting Lord & Taylor by e-mail, live chat & text without results. I have always been pleased with Lord & Taylor but I am more than apprehensive when there is no obvious way to contact customer service.
Michelle G
GBDo not purchase anything them Do not purchase anything them. There is no customer service, they sold fake designer products, and they will accept a return but will never refund your money. They owe me a lot of money.
Daniela Alvarado
GBI got bad experiences with lord and… I got bad experiences with lord and Taylor I order twice and since March 9 I didn’t got my order and NOT refund , please do not make any order with this company, they still my money… do u want rate it’s O rate