Irvin Lopez
GBI did not receive my full order nor did… I did not receive my full order nor did I receive any package tracking information and I’ve emailed and have not received any response. I would never order again or recommend to any family or friends
R. Williamson
GBI have been charged for a dress that… I have been charged for a dress that has not been shipped. It has been over 2 weeks and the oder status is unfilled and I cannot get anyone to respond when I send texts or emails. The dress is for an upcoming event and I need it or I need it refunded so I can find a dress for the event in time!
Kim Thuy Pham
GBTerrible service!! Terrible service!!! I place an item on 3/25/24 and even paid expedite shipping but as of today no item received
jk
GBWhat am I reviewing you cancelled my… What am I reviewing you cancelled my order, and have not received my other order. Then I contacted you about another order by text and email you never responded. I purchased 6 towels by description on your site but I received wash cloth hand towels bath towels. That was not the description. It's not the same Lord and Taylor. I just wish I had known that.
Joy Sumner
GBI have 3 pending orders for which has… I have 3 pending orders for which has been paid & all 3 are still showing “unfulfilled “. I have tried contacting Lord & Taylor by e-mail, live chat & text without results. I have always been pleased with Lord & Taylor but I am more than apprehensive when there is no obvious way to contact customer service.