Customer service needs real people in real time. Having a very difficult time being in touch with customer service for an exchange. Called 5 times, on hold for 15 minutes each time, then leave a message (they say they'll call you back) and have yet to receive a callback. Live chats aren't live. Emails responses are auto-generated. Glasses are great, however not being able to speak with a live person is SO frustrating!

NOT IDEAL The location of my prescription in my progressive glasses lens is too low. Very inconvenient .

Great Service! Great first experience with two orders. The first one was only for distance and should of been progressive bifocals. I reached out to ask and they helped me with this issue and re shipped the right ones. Didn't need to return the glasses that where a mistake. Thanks Everyone!

Great fit & service This is the second pair of prescription… This is the second pair of prescription sunglasses I’ve ordered in 5 years. Great service, fast delivery. I would recommend Glassesshop.com for your next pair of glassses.

Ordered my teenage daughter 1st pair of… Ordered my teenage daughter 1st pair of glasses from Glasses shop. She absolutely loves them. Received our item in well cared for packaging. Will be ordering more glasses for my son and I.