Items were missing Items were missing. I reached out to customer service and they took the steps to go above and beyond to make sure the issue got resolved.

Great Customer Service! Thank you to Cassie and Gathan for all your help through my purchase! I appreciate you taking the time to explain to me how your shipping speeds work.

Cassie handles issues like a HERO! Cassie is so responsive and takes responsibility for any issues that happens during ordering/shipping. I am so glad that I had Cassie as my support in the past few weeks. This gal deserves a raise! Thank you again Cassie for assisting me and my family during this equipment issue. You made my daughter go from a frown to a huge smile and gave her some hope in her travels back and forth to school daily. This poor kid is bullied too much for this day to be negative and YOU made it better for her/us.

Cannot cancel order Went through payment options and selected PayPal pay later. After I hot done entering all my info it somehow went back to the full price coming out of my bank. PayPal said it wasn't on their end and to cancel thru Abunda, however there is NO way to cancel because that button is now unavailable. I NEVER agreed to full price payment and this is going to make bank account go $1000 in negative! They responded quickly and refunded the money before it destroyed my financial accounts. I will forever be thankful for their quick response.

First time user of Abunda. I ordered an Oculus quest 2 with Custom Carrying case and Elite Strap. There seemed to be a disconnect between what they advertised as arrival time and when it would actually be arriving. I spoke to Cassie (Customer Support) through Chat. Cassie was courteous and friendly. She answered all my questions and set my concerns at ease. I would definitely use Abunda again.