Stanley
GBReasonable price and very quick shipping -
Lee
GBProduct Damaged from Shipping, Refund Issued I ordered a Sun Joe TJ599E Garden Cultivator at a good discount. I received it quickly, but part of the plastic housing was damaged during shipping. They tried to ship another one, but when that effort was delayed, they offered a refund, which I received as a credit on my credit card within a few days. Very responsive to my emails and communicated well through email and text. They even called me to ensure I was completely satisfied. Great customer support!
Tyler Cockey
GBGreat Customer Service and Timely The mower was delivered very promptly but during transit, the box was mishandled which caused the provided oil to burst open and get all over the box and mower. I reached out about the issue and they determined that it would be best to have a new mower delivered to me. They followed up during each step of the process to ensure that I was able to get the first mower returned to them (which they provided the shipping cost as well as the cost for the boxes), as well as until I received the new mower. The customer service was fantastic all the way through! I would definitely recommend them and use them in the future
Jake
GBExpectations Exceeded! Company website appears to be a scam, no outside information about the place, everything pointed to a bad time and yet I placed an order anyway on a fantastic deal I couldn't pass up on. Product arrived faster than I expected and does not appear to be counterfeit. I don't know how bigeasy can afford to sell some of their products at the prices listed, but more power to them!
barrytuneup
GBthey were very professional they were very professional. order rec'd in a timely manner and a great price too!