Steve
GBFast resolution I had ordered 2 pumps for a complete replumbing of a new tank I was setting up following the remodel of our house. I did not open the box for some weeks and when I finally did, I found a part missing. I called and was told they would see what they could do. A few days later the part arrived in the mail at no charge. I appreciated the trust Aquatic Warehouse exercised and sending the part as quickly as they did. The only recommendation I would have would have been to call me back to let me know that they were going to send me the part.
Melvin Farris
GBOrdered 2 ea 100 micron 7” filter socks… Ordered 2 ea 100 micron 7” filter socks to help clean up my tank. After ordering, I decided to add 2 additional socks. I called and spoke to Pat who adjusted my order with no issues. Good product with good customer service. I will be back.
Irene
GBGreat product Great product, just took too long to get here
Jennifer Lewis
GBOverall great service Overall great service. If anything a little too quick to issue a refund in place of other solutions.
Pam C
GBshipped fast and got here within 2 days … shipped fast and got here within 2 days packed very good and no damage and less expensive than the exact same pump at our local shop! Would buy from them again