BEWARE BEWARE! This online jewelry auction site looks decent enough. However, there are some important things to consider before participating in their auctions. First, there are hidden costs that are not disclosed , which you only see when you are at the checkout. ( Sellers premium etc) Second, aside from an antiquated ticket system, there is no reliable way to communicate with the company if/when you have concerns. Third. Expedited shipping is fake. Fourth. They charge premium shipping, but actually ship the items through uninsured post..good luck if your PKG goes missing. Overall, just save your$$$ and avoid having your financial information stolen and later become the victim of fraudulent activity.

Fake Item Advertised as real An item advertised as 18k gold tested as gold plated. I reached out to the company for possible recourse and received no response.

I have been purchasing items from here… I have been purchasing items from here for about a year. Once, what I bid on was not received. I received a similar item, which was fine. The issue was resolved. Great customer service and I am please with everything that I have purchased. I would definitely recommend this website.

Shipping takes months I purchased my ring set on January 20th 2024, today is March 7th 2024 and I still have not received my order yet. Very disappointed, I'm not sure what's going on. Will update if things work out.

I really love Jewelryroom.com I really love Jewelryroom.com. I have had so much fun purchasing jewelry from them. I have multiple purchases thru them and have only had one issue they resolved very quickly...which is more than I can say from some other online sites I've had the displeasure of dealing with. I intent to continue being their customer and hope others have as good an experience as I have had.