Horrible Horrible, has been over a week since I ordered my item, messaged them 3 days ago asking for an update and they tell me they don’t have any control over it since it’s from a different warehouse and now I have to wait another 1-2 weeks for them to ship it. Absolutely ridiculous and the fact I sat in a queue to talk to someone and never got a response to then get asked to fill out a survey on my order when they never responded to my email, phone call or live chat. I sat in the live chat for 8 hours with nobody answering me or joining the chat

My package has been delayed for quite… My package has been delayed for quite some time now. I reached out to customer service and Dallas was quick to help out. Package still hasn’t gotten to me but I look forward to it getting here.

Customer support is out of this… Customer support is out of this world!!! Great deals on glasswear and accessories and reasonably priced international shipping. I'll not shop anywhere else from now on!!

meh. I ordered 4 items- only actually shipped one. It took several emails and over two weeks just for the shipping label to be created on the other 3 items and I only got back a bunch of automated messages.

Unhelpful and passive aggressive at best Unhelpful and passive aggressive at best. When asked for help with a obvious refund was unable to support my request in any way and was generally about as frustrating as talking to a wall.