A waste of time Ordered Dec 5 wrong item sent I wanted to return or replace I'm still waiting 30 days later with zero resolution it should not take 30 day Horrible customer service any call I made was hung up on with promises of a call back never happened I WAS a regular customer of Hemper not anymore if this is how its handled I'm disgusted. Save your time and money go elsewhere.

Customer support is out of this… Customer support is out of this world!!! Great deals on glasswear and accessories and reasonably priced international shipping. I'll not shop anywhere else from now on!!

EXCELLENT First off, Hemper has the best Products out there. On top of that their customer service is excellent!! I highly recommend everyone try something, you won’t be disappointed!!

meh. I ordered 4 items- only actually shipped one. It took several emails and over two weeks just for the shipping label to be created on the other 3 items and I only got back a bunch of automated messages.

My package has been delayed for quite… My package has been delayed for quite some time now. I reached out to customer service and Dallas was quick to help out. Package still hasn’t gotten to me but I look forward to it getting here.