Bought hard to find roofrack parts for great price. Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful) to find out why. Day later saw ad still on the website, so made another even lower offer. Accepted and I received the product. New as promised. Shipped last minute.

Great quality - real deal product with easy shopping experience! It is an easy site to use. The search engine could be more specific, but I found my product easily enough. The pricing wheel is a great tool. I had put in the wrong address at first, but it was super easy to retract the order and re-order it, giving me a high confidence in the money transaction interface.

Dodgy and unprofessional Weeks, months of being told there is an inventory issue after placing an order, and that orders cannot be placed for another 1-2 weeks. Then to just see the date extended over and over again with each attempt. If you guys dont know how to fix something, perhaps remove the items from your site, or better yet, just shut the site down!

I haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024

Wrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.