James Rowland
GBPLEASE READ THIS!! PLEASE READ THIS!!! It's bad enough that they didn't have the very first item I tried to buy, AFTER confirming it and charging me.... But this is a LOT fishier than I originally thought. I'm sure this will get explained away with some B S excuse. The woman "Piper Williams/Support Team/Buyr.com" that emailed me has a profile picture of herself when you click on the support page.... HOWEVER, that's a stolen image from the following website. START WEBSITE (https: //www .premiereyedoctors. com/eyeglasses /eye-glasses-guide-and-frames-basics/lens-options-for-eyeglasses/) END You'll have to take the spaces out... "Can't post a web address... Watch me It's the 3rd or 4th picture down with the woman's hand on her face and head tilted at a 45 sideways. Seems like a scam to me... ***RESPONSE*** Paragraphs of excuses and retorts to end it with, "we hate disappointing customer" and "we hope/wish/pray blah blah". Give me a second to let the sincerity waft over me. Doxxing is posting a real person's info/picture, not a fake one, and as you so aptly pointed out, it's not real..... If you were worried about that, why use content from one of your customer's private emails? Seems like you're not practicing what you preach??? BTW, I asked for a discount (50%) on a cheaper item than I had ordered. Typically, giving a price break on a mistake that was yours to own to further business with a customer, to create more revenue in the future, which gains the company more business from said customer, is pretty 101 for smart businesses. Might be the reason you're having so many issues keep customers. (I'm sure you'll try to flag this too, just like you did on the first one) :)
Arlene
GBGreat quality - real deal product with easy shopping experience! It is an easy site to use. The search engine could be more specific, but I found my product easily enough. The pricing wheel is a great tool. I had put in the wrong address at first, but it was super easy to retract the order and re-order it, giving me a high confidence in the money transaction interface.
Carol Jennings
GBI placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.
Francis L
GBVery user-friendly website with what I… Very user-friendly website with what I felt were fair prices. I loved being able to filter my search so easily and find exactly what I was looking for. I've completed multiple purchases through BUYR, and every one has gone smoothly. Highly recommend BUYR to anyone, and I will continue using them in the future!
Christiana
GBI haven't received an email… I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024