Chris Jefferson
GBDodgy and unprofessional Weeks, months of being told there is an inventory issue after placing an order, and that orders cannot be placed for another 1-2 weeks. Then to just see the date extended over and over again with each attempt. If you guys dont know how to fix something, perhaps remove the items from your site, or better yet, just shut the site down!
Peter Teulings
GBBought hard to find roofrack parts for great price. Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful) to find out why. Day later saw ad still on the website, so made another even lower offer. Accepted and I received the product. New as promised. Shipped last minute.
Carol Jennings
GBI placed an order today 11/7/2023 and… I placed an order today 11/7/2023 and did not get an email of confirmation. As well, the chat link does not work so I cannot speak with anyone. Also, I am trying to add my apartment number to my address and there is no link to update the address. However, there is a link to delete the address. if there is a problem, I expect to hear from someone right away.
Jennifer Flynn
GBWrong item, but able to return Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.
Katie Hatfield
GBPaid $70 for a pair of shoes for… Paid $70 for a pair of shoes for Christmas for my boyfriend. The help center link doesnt work and neither does chat. Never recieved confirmation email. I did ask for a returm which then allowed me to cancel my order and i did receive a refund.