Nancy Kette
GBWow I can’t believe my order came in a… Wow I can’t believe my order came in a week! I was expecting a month. When our Bhutan vacation was cut short March 6th without one last bit of shopping, I was so glad to find you online when I got home. Thanks for being so efficient. Love our dragon masks and love Bhutan!
BARRY
THatrocious customer service! The website makes it easy to order. After that, good luck. I placed my order almost two weeks ago. I’ve been asking for shipment status and still have received no information. The link I was initially sent with shipment tracking info yielded nothing. Just a blank screen. Someone replied to my initial inquiry indicating I’d receive a reply subsequently on my shipment status - nothing. I’d rate the customer service as abysmal. Here’s a tip Druksell - when you inform a customer that they shall receive follow up in a specific time frame - it’s a good policy to take action on what you committed to doing!
Sonam Chophel
BTThe best place to find everthing Bhutanese!! The best place to find all Bhutanese products. It has a wide range of products which are undiscovered by the Rest of the world. From the organic food items to local handmade crafts- all in one place for buying products from Bhutan
Young Shin Jin
KRFaster than expected delivery. The delivery from Bhutan to Korea is not too late and I received a very nice Bhutanese herbal tea. thanks so much.
Matthew Smith
AUWonderful helpful people Druksell were incredibly helpful and I am very grateful to them for their assistance.