I have not received my item and… I have not received my item and apparently neither has Usps

UPDATE-The box came with a broken latch The box came with a broken latch. The glasses are gorgeous, the cubes are soft and perfect and the box is pretty nice. However, it is a Christmas gift that I cannot give because the latch is broken. I cannot get anyone to get back to me from the company and if they don't I will be out what would otherwise the perfect, beautiful Christmas gift for someone special. Please post this, maybe they will THEN help me before it is too late! ***UPDATE*** They were alerted to the challenge and immediately sent me a new one!!! Thank you!!

The wrong power brick was sent The wrong power brick was sent. I ordered the PD + USB 3.0 but was sent the PD only power brick. Also, it seems like their shipping dept is very slow. Label was printed and 4-5 days later, USPS received it so shipping was slow. Product is good but not as useful since I also need the USB plug option so I’m now limited.

Fast shipping Fast shipping, good service. I love this website

Great job guys… great job with delivery… Great job guys… great job with delivery and customer support.