Ronja Kaul
NZGreat customer service!! Great customer service!! AND great products! My parcel got heavily delayed and assumed lost by delivery company. Contacted Manscaped customer service to help me with a replacement order/ to deal with the lost package. Got a response straightaway! Really helpful and friendly! I can highly recommend this company! Got my order and am very happy with the products 😃 5 stars from me
Denmark
DKProduct and Customer Support is A++ Great product. The best I have used. However, what really impressed me was the costumer support - WOW. I lost my charging cable so in accordance with their homepage I contacted Manscaped´s customer support. I wrote during the weekend, however, minutes later I received feedback - I just needed to provide my adress and they free of charge would ship me another charging cable. One week later and the cable just arrived. Wow.
Alex Joseph
GBI don’t really understand the bad… I don’t really understand the bad reviews. My husband had a product from Manscaped, it was very good and suited the purpose. It broke after 14 months and they responded promptly, offered a replacement and it arrived very quickly. Absolutely can’t complain about this sort of service.
Rudolf Zuidema
ZAWhere’s my shaver? Ordered a Premium package a month ago, still waiting………….Nothing but blame shifting from customer service. 15/01/2024 Package finally arrived, very happy with the product itself. Good build quality and nicely packaged. Just hope orders get processed more efficiently when I order replacement parts.
Jenny Stewart
AUNever Again I have never written a bad review before writing this one. I purchased a full shaving kit for my son for Christmas in November 2023. We received the product- no problem there. However, 1 month later a withdrawal was taken from my credit card of $52. I contacted Manscaped and they stated I had signed up for on-going products. I stated this is absolutely incorrect. I rang my bank and they advised me that they see this problem a lot with this company. They automatically sign you up for a subscription. I cancelled my credit card to avoid further withdrawals. Today, 25/4 (4 months later), I received my refund of $52. I had to write over 6 emails to ensure this payment was made. It came down to principal in the end. Never again!!!