Awful experience Awful experience. Ordered products worth £200 with next day delivery. Was told that next day delivery doesn’t really mean that and that it takes 1-3 days to process an order. So they refunded me £20. Then nothing. Silence. Just happily taking my £180 and refusing the cancel because the order has been sent to the warehouse. Complaining gets you nowhere because they simply refuse to be reasonable or have systems in place that allow you to do whatever every other commercial company can do which is cancel orders and refund when they have messed up. The process to return the products is so overly convoluted that no one is doing it to get the refund and by the sounds of other reviews the products are not great anyway. I have contacted my bank to have them take action to get my money back. This feels like a scam.

Great customer service!! Great customer service!! AND great products! My parcel got heavily delayed and assumed lost by delivery company. Contacted Manscaped customer service to help me with a replacement order/ to deal with the lost package. Got a response straightaway! Really helpful and friendly! I can highly recommend this company! Got my order and am very happy with the products 😃 5 stars from me

Good whilst is lasted.... It was a very good product whilst it lasted, but it broke after a couple of months, you expect a much better shelf life for the price they are charging. I have since bought a much cheaper alternative which has outlasted it.

Never Again I have never written a bad review before writing this one. I purchased a full shaving kit for my son for Christmas in November 2023. We received the product- no problem there. However, 1 month later a withdrawal was taken from my credit card of $52. I contacted Manscaped and they stated I had signed up for on-going products. I stated this is absolutely incorrect. I rang my bank and they advised me that they see this problem a lot with this company. They automatically sign you up for a subscription. I cancelled my credit card to avoid further withdrawals. Today, 25/4 (4 months later), I received my refund of $52. I had to write over 6 emails to ensure this payment was made. It came down to principal in the end. Never again!!!

Avoid at all costs I have never gotten my balls cut so much. For a company that advertises that you will get a smooth shave it can not be more far off than the truth, your testicles will get obliterated by this trimmer. Avoid this, trimmer there are much better (and even cheaper) options on the market than this.