Western Bid

3500 W Hallandale Beach Blvd, 33023, Pembroke Park, United States
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2.80
Based on 20 Reviews

5

35.00%

4

10.00%

3

5.00%

2

0.00%

1

50.00%
About Western Bid

Western Bid was found in 2001, and, since then, the company works as commission-based trading assistant. Western Bid provides various intermediary e-commerce based services to online sellers (i.e. Western Bid's Clients) from ex-USSR countries. Western Bid provides the following services to it's Clients: product advertising, customer support call center, consignment and escrow services, dispute resolution, return product processing, warehousing, order fulfilment services and web listing design. As an intermediary, Western Bid connects you to sellers, vendors and suppliers from outside of United States that offer products to online community via various online auctions and web stores, and we help you with the returns if needed. We work with more than hundred qualified and verified Clients, and most products are shipped directly from Client's warehouses to your door. Western Bid might assist you in getting more information about the products you are interested, supply you with the shipping information or even provide you with the list of sellers of the handmade and collectible items you looking for. As a product shipper, we might collect purchases in our warehouse for further shipping abroad to our Client’s home addresses. Clients have several options in how they wish their items to be shipped, depending on the item’s weight and measurements as well as time preferences for the delivery. Clients can also request Western Bid to check the item’s condition and its conformity with the seller’s description. By using our online system, our Clients can track all the stages of their purchases including tracking numbers for the shipments.

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Dave Cornish
GB

Poor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.

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Vitaliy
HU

Western Bid A firm from Russia that… Western Bid A firm from Russia that mediates to the U.S. from Ukraine. During Russia's attack on Ukraine, more than $20,000 was stolen from sellers who entrusted their money to her to send packages to the US. Many don't have internet, she uses it, doesn't respond to messages...... for over a month we can't get our money back, they don't respond Please spread this around as much as you can. Don't mess with looters

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Serghei Calughin
GB

I just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."

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Susan Lundquist
GB

Excellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.

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Steve
GB

Disappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!

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