another review update for their non… another review update for their non existent customer support. clearly other customers are experiencing the same disgusting issues with western bid. this is a phony scam shell company that i'm pretty sure is laundering money through it as a front. they still refused to refund me a proper amount despite the product i purchased causing health hazards. everyone should AVOID. they do NOT respond even though they keep saying they would. AVOID ALL THEIR UKRANIAN SELLERS AND WESTERN BID ENTIRELY. update to add: i wouldn't have to keep leaving reviews IF THEY JUST RESPONDED TO MY 10+ emails to begin with! I have already provided all the specifics and they have my order #. they are LYING and pretending to be the victim. why would i publicly leave my personal address and email address on a review? especially when i've provided it to them numerous times via e-mail already. i've detailed everything with my order YET THEY STILL REFUSE TO REFUND ME A PROPER AMOUNT. $50 does NOT make up for all the issues we have been facing with the produce we purchased. it is not "overwhelmingly unspecific." they're lying through their teeth and they can't even get customers names right. mr CJ??? Where is the C?? how can anyone trust them to get orders right if they can't even do the bare minimum of PROPER SPELLING? their phone line is a scam too. it just goes straight to voicemail. they don't respond to emails. they don't respond to phone. they don't respond on Better Business Bureau. seriously how can anyone think this is anything but a fraudulent money laundering shell company?

Excellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.

Beware of Western Bid, Inc. Western Bid is actually a rather shady company who acts as an intermediary between primarily Ukrainians and PayPal. The Better Business Bureau gives them an “F” rating. If you buy a product from a Ukrainian seller on the Internet, such as through Etsy, you will not see their company name until you have already paid for the item through PayPal. I bought a Nixie clock on Etsy from one of these Ukrainian so called “craftsmen”. The clock worked for only a few minutes. When both my son and I tried to change the settings in our attempt to get the clock to work, we were both shocked. The shocks resulted in no serious injuries, but when I received my shock, one of the tubes began to melt. It was an obviously defective product that I tried to return to a Florida address that turned out to be that of Western Bid. PayPal refused to give me a refund but I have appealed the decision. If you are thinking about buying a product through Etsy, be very careful or you may get ripped off by these dubious characters who will spend your money while soaking up the sun in Florida.

Western Bid Courier Service NOTE: THIS COMPANY IS JUST A MESSENGER/COURIER SERVICE. Twice recently I have bought items from an Etsy seller in Ukraine and each time they arrived safely. Yes it's taking longer just now but that's only to be expected. Western Bid aren't at fault for fake/shoddy goods, it's the item seller that's to blame. All these people leaving one star reviews about poor quality items aren't actually leaving them in the right place.

Disappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!