Sofie
GBTHIS IS SCAM COMPANY. BEWARE This is a fraudulent company operating on Etsy, Ebay using PayPal. With many complaints and opened cases. DO NOT DO BUSINESS WITH THIS COMPANY. REPORT AS SCAM. Details: Etsy Shop: silkstoreuz (Umid Sultanov) one of the operatives for this scam company. Goods ordered almost a year ago, PayPal charged immediately by WesternBid. Wrong goods sent at first, communicated with the seller multiple times, and he promised to re-send the goods. Still almost one year later no goods received. Working with Etsy to remove the fraudulent shop on Etsy operated under this company. Also, when I called PayPal to report this transaction, they said that WesternBid had MANY complaints like this and they will be taking actions as well.
Dave Cornish
GBPoor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.
Serghei Calughin
GBI just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."
Morris Gray
AUI orderd two leather pouches designed… I orderd two leather pouches designed specifically to hold and protect Vernier Calipers. I ordered them on March 25th and received them on 12th April in Australia from the Ukraine. The workmanship was excellent and fit the instruments perfectly
Steve
GBDisappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!