Christina Young
GBWestern Bid I have purchased many, many items from shops located in Ukraine and Russia through Etsy, and ultimately Western Bid. Every single purchase was shipped quickly, and I received EACH AND EVERY one within a few weeks (as noted in the shipping times of the individual shops). I understand that sometimes things happen, and shipping anything these days is taking a chance. After reading all of these negative reviews about Western Bid, I felt I had to at least provide my numerous extremely positive experiences regarding this company.
Vitaliy
HUWestern Bid A firm from Russia that… Western Bid A firm from Russia that mediates to the U.S. from Ukraine. During Russia's attack on Ukraine, more than $20,000 was stolen from sellers who entrusted their money to her to send packages to the US. Many don't have internet, she uses it, doesn't respond to messages...... for over a month we can't get our money back, they don't respond Please spread this around as much as you can. Don't mess with looters
Susan Lundquist
GBExcellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.
Elena
GBI recently purchased some wedding decor… I recently purchased some wedding decor from Western Bid, and overall, I'm quite pleased with my experience. While the package did take a bit longer than expected to arrive, the support team was helpful in keeping me updated on the tracking information. And in the end, the package arrived just in time for the wedding! The quality of the decor was outstanding, and it added the perfect touch to our special day. I'm grateful to Western Bid for their exceptional service and support throughout the process. Thank you for helping to make our wedding day unforgettable!
Steve
GBDisappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!