Serghei Calughin
GBI just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."
Steve
GBDisappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!
Elena
GBI recently purchased some wedding decor… I recently purchased some wedding decor from Western Bid, and overall, I'm quite pleased with my experience. While the package did take a bit longer than expected to arrive, the support team was helpful in keeping me updated on the tracking information. And in the end, the package arrived just in time for the wedding! The quality of the decor was outstanding, and it added the perfect touch to our special day. I'm grateful to Western Bid for their exceptional service and support throughout the process. Thank you for helping to make our wedding day unforgettable!
Teddy
GBThis is a SCAM company This is a SCAM company. I am sorry I didn't read the reviews before ordering. I ordered something from Ukranian site. They send me wrong items which are even defective. I raised this with the seller and they sais they have sent me a similar item. This was shocking!! Now they want me to return the items but refuseto cover the return cost. The items were delivered from Ukraine but now they ask me to send them to USA. The return cost is more than the items. This is now raised with PayPal. Stay away from this company.
Dave Cornish
GBPoor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.