Christina Young
GBWestern Bid I have purchased many, many items from shops located in Ukraine and Russia through Etsy, and ultimately Western Bid. Every single purchase was shipped quickly, and I received EACH AND EVERY one within a few weeks (as noted in the shipping times of the individual shops). I understand that sometimes things happen, and shipping anything these days is taking a chance. After reading all of these negative reviews about Western Bid, I felt I had to at least provide my numerous extremely positive experiences regarding this company.
Morris Gray
AUI orderd two leather pouches designed… I orderd two leather pouches designed specifically to hold and protect Vernier Calipers. I ordered them on March 25th and received them on 12th April in Australia from the Ukraine. The workmanship was excellent and fit the instruments perfectly
Elena
GBI recently purchased some wedding decor… I recently purchased some wedding decor from Western Bid, and overall, I'm quite pleased with my experience. While the package did take a bit longer than expected to arrive, the support team was helpful in keeping me updated on the tracking information. And in the end, the package arrived just in time for the wedding! The quality of the decor was outstanding, and it added the perfect touch to our special day. I'm grateful to Western Bid for their exceptional service and support throughout the process. Thank you for helping to make our wedding day unforgettable!
Susan Lundquist
GBExcellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.
John
BYGreat service and tools for sellers. I'm surprised to see so many negative reviews. I work with this company since their foundation (and worked with these people even before this, when they had different name). Nothing to complain at all. Great service, wide choice of useful tools for sellers. The company becomes better every year introducing new tools and options. It seems some people just don't understand what this company do, and accuse it for actions of 3rd parties. Yes, they made some mistakes working with me too. But all cases were solved quickly and honestly. Lost packages were refunded. Wrong packages were re-shipped at their own expense. Actually, I do much more mistakes myself than they do. If you live in real world instead of your perfect dreams, you should admit that Western Bid one of the best (the best in my personal experience) companies in their market niche. I wish prosperity to them and to all their clients and partners!