Poor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.

Beaver craft hatchet not received For some unknown reason I did receive my order. After an email to the company, my money was promptly returned! Extremely great and friendly customer sevice! I would highly recommend this company! Sam Adler

Disappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!

Western Bid I have purchased many, many items from shops located in Ukraine and Russia through Etsy, and ultimately Western Bid. Every single purchase was shipped quickly, and I received EACH AND EVERY one within a few weeks (as noted in the shipping times of the individual shops). I understand that sometimes things happen, and shipping anything these days is taking a chance. After reading all of these negative reviews about Western Bid, I felt I had to at least provide my numerous extremely positive experiences regarding this company.

I just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."