Steve
GBDisappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!
Susan Lundquist
GBExcellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.
Vitaliy
HUWestern Bid A firm from Russia that… Western Bid A firm from Russia that mediates to the U.S. from Ukraine. During Russia's attack on Ukraine, more than $20,000 was stolen from sellers who entrusted their money to her to send packages to the US. Many don't have internet, she uses it, doesn't respond to messages...... for over a month we can't get our money back, they don't respond Please spread this around as much as you can. Don't mess with looters
miss_chrissi
GBWestern Bid Courier Service NOTE: THIS COMPANY IS JUST A MESSENGER/COURIER SERVICE. Twice recently I have bought items from an Etsy seller in Ukraine and each time they arrived safely. Yes it's taking longer just now but that's only to be expected. Western Bid aren't at fault for fake/shoddy goods, it's the item seller that's to blame. All these people leaving one star reviews about poor quality items aren't actually leaving them in the right place.
Ellis G
GBI'd never order from these dimwit ever… I'd never order from these dimwit ever again sent put faulty good an absolute nightmare to get me money back I'd avoid them like the plague this isn't a trusted company to spend your hard earned cash