Poor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.

does not fulfill its commitments Hello Mamtuk, You still haven't answered my message from February 1st. I note that you have blocked me on Ebay so that I cannot contact you which is very suspicious and ugly of you. Could it be that you are doing it because you have not sent the new prism and you have lied to me? I will appreciate your news regarding the shipment of the new prism to avoid having to report you to Ebay. Greetings Angel Jimenez

Great service and tools for sellers. I'm surprised to see so many negative reviews. I work with this company since their foundation (and worked with these people even before this, when they had different name). Nothing to complain at all. Great service, wide choice of useful tools for sellers. The company becomes better every year introducing new tools and options. It seems some people just don't understand what this company do, and accuse it for actions of 3rd parties. Yes, they made some mistakes working with me too. But all cases were solved quickly and honestly. Lost packages were refunded. Wrong packages were re-shipped at their own expense. Actually, I do much more mistakes myself than they do. If you live in real world instead of your perfect dreams, you should admit that Western Bid one of the best (the best in my personal experience) companies in their market niche. I wish prosperity to them and to all their clients and partners!

I just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."

Easy Transaction I purchased two carved wooden walking sticks on Etsy. The seller was located in the Ukraine and had dozens of positive reviews. I paid using PayPal; the transaction was facilitated by Western Bid on the Seller's side. I was a little concerned about dealing with the Ukraine, but there were no problems at all. The canes arrived in good time and without any damage. They were as advertised and I'm very happy with them.