Kathleen Brown
GBEasy Transaction I purchased two carved wooden walking sticks on Etsy. The seller was located in the Ukraine and had dozens of positive reviews. I paid using PayPal; the transaction was facilitated by Western Bid on the Seller's side. I was a little concerned about dealing with the Ukraine, but there were no problems at all. The canes arrived in good time and without any damage. They were as advertised and I'm very happy with them.
Steve
GBDisappointed customer Wow! I was going to purchase something through Western Bid but saw their terrible reviews about how their customer service never bothers to respond to legitimate concerns. We were so looking forward to making a big purchase and I had a question on one of the items. I gave them the benefit of the doubt and still tried to reach out. As the other reviewer said, no one picked up the phone or responded to my inquiry. This seems to be a common issue with Western Bid. I looked on their company LinkedIn and I don't know how they are a Florida company except their 10 employees are all based in Ukraine. Seems pretty sketchy. I will spend my money elsewhere!
Elena
GBI recently purchased some wedding decor… I recently purchased some wedding decor from Western Bid, and overall, I'm quite pleased with my experience. While the package did take a bit longer than expected to arrive, the support team was helpful in keeping me updated on the tracking information. And in the end, the package arrived just in time for the wedding! The quality of the decor was outstanding, and it added the perfect touch to our special day. I'm grateful to Western Bid for their exceptional service and support throughout the process. Thank you for helping to make our wedding day unforgettable!
John
BYGreat service and tools for sellers. I'm surprised to see so many negative reviews. I work with this company since their foundation (and worked with these people even before this, when they had different name). Nothing to complain at all. Great service, wide choice of useful tools for sellers. The company becomes better every year introducing new tools and options. It seems some people just don't understand what this company do, and accuse it for actions of 3rd parties. Yes, they made some mistakes working with me too. But all cases were solved quickly and honestly. Lost packages were refunded. Wrong packages were re-shipped at their own expense. Actually, I do much more mistakes myself than they do. If you live in real world instead of your perfect dreams, you should admit that Western Bid one of the best (the best in my personal experience) companies in their market niche. I wish prosperity to them and to all their clients and partners!
Dave Cornish
GBPoor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.