Ellis G
GBI'd never order from these dimwit ever… I'd never order from these dimwit ever again sent put faulty good an absolute nightmare to get me money back I'd avoid them like the plague this isn't a trusted company to spend your hard earned cash
Susan Lundquist
GBExcellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.
Serghei Calughin
GBI just passed through this page and… I just passed through this page and couldn't remain indifferent to what I saw in the comments. For several years, I have been consistently buying products from Ukrainian manufacturers on Etsy who work through WesternBid. All the items I purchased were delivered even in the conditions of the war in Ukraine. Only twice I really did have to contact WesternBid by email, but my messages were not ignored. Indeed, they do not provide comments regarding the details of the products since they are not sellers, but they helped me to obtain contacts of the original manufacturer who clarified all the questions I had. I also once requested information about the tracking number of my package, and I received a comprehensive response. I am curious why I see so many negative reactions here about the company. Who left them? Just out of curiosity, I visited the profile of the user who left the most aggressive comments. It seems that this user is engaged in fraudulent activities, purchasing goods or services and then blackmailing companies and shops with negative reviews to get refunds. Please, check for yourselves. I believe that WesternBid has become a victim of deliberate bulling by the fraudster. I also believe that Trustpilot, in this case, was used as a platform for blackmailing and as a tool for implementing fraudulent schemes. I deeply regret about this."
Sam Adler
VNBeaver craft hatchet not received For some unknown reason I did receive my order. After an email to the company, my money was promptly returned! Extremely great and friendly customer sevice! I would highly recommend this company! Sam Adler
Harry
GBWhy is this company still in business Why is this company still in business? This company Western Bid is run by a scammer from Russia and deceives Ukrainians and Americans.The company writes off money from the card without the customer's permission