Poor communication. I ordered an item through PayPal with these people. They only provided tracking information & notification that the item had been shipped after I raised a complaint with PayPal. Over three weeks after I ordered. No way to run a business.

Easy Transaction I purchased two carved wooden walking sticks on Etsy. The seller was located in the Ukraine and had dozens of positive reviews. I paid using PayPal; the transaction was facilitated by Western Bid on the Seller's side. I was a little concerned about dealing with the Ukraine, but there were no problems at all. The canes arrived in good time and without any damage. They were as advertised and I'm very happy with them.

I'd never order from these dimwit ever… I'd never order from these dimwit ever again sent put faulty good an absolute nightmare to get me money back I'd avoid them like the plague this isn't a trusted company to spend your hard earned cash

Beaver craft hatchet not received For some unknown reason I did receive my order. After an email to the company, my money was promptly returned! Extremely great and friendly customer sevice! I would highly recommend this company! Sam Adler

Excellent product/some links to work out 04/18/24 Update on rating and review - so I did finally receive the item and I have to admit that it is of excellent quality and really just very nice. Had I known when ordering that the shipping would take a long time, I think that would have been okay with it. The other thing that frustrated me is that JTNLAB.com who I ordered through (shipped by western bid) says to email/contact them at an email address listed on their website but it doesn’t work. Western bid shipped the product and that was a bit frustrating because their website didn’t show the tracking info for a while and it also doesn’t seem to work on a mobile deviceI just wish both companies would clean these items up - let customer know up front shipping does take a while and get a working email address listed on their website and let people know western bid does not work on a mobile device. In any case I changed my review/review because the product is very nice and it was packaged well and did ultimately arrive so I feel it’s fair to give an update Original review - Normally I check reviews for a company before ordering but unfortunately did not exercise my normal protocol when ordering a weekly wooden pill box. I’ve tried communication with company and the website address showing to what email address to contact and does not work. Tried calling, no answer. Still have not received the item that I ordered on March 16th. Disappointing and not sure I’ll get my money back but I did escalate to PayPal and Western Bid finally responded providing a tracking number that didn’t work for a few weeks. I still have an open case but it has been an unpleasant experience. They have responded to other reviews that they take all these reviews seriously. Obviously not seriously enough because I’m experiencing what many others have.