Stance + Ultra Coilovers, Good Customer Service I ordered a set of stance + Ultra coilovers and had them fitted a year ago. They provide a good ride and plenty of adjustment for lowering the vehicle. I have them lowered all the way which I think may have caused some increased wear but I emailed stance and got a very fast reply with a new set of shocks sent out within a day of emailing

Cheap rubbish Cheap rubbish! bought coilovers for my vw t6, under 2 years old and the forks are both leaking on the front with a horrible knocking coming from them. Bought from eBay, contacted to get sorted under warranty but was brushed off telling me they had probably been installed by the mechanic using grips. I’ve had them taken out by another mechanic who has verified there are no grip marks on the forks. Messages were just ignored on eBay and they made no attempt to rectify their faulty forks!

Coilovers bought Coilovers bought, Failed 1 year later, Stanced admit item faulty NO REFUND I Purchased the Stance Ultra Coilovers Suspension Kit BMW E46 Saloon & Coupe (98-05) Petrol from eBay Been fitted for a year and the rear struts have leaked all over my rear suspension causing the rubbers to deteriorate and causing it to fail an MOT. I was forced into replacing them with stock shocks because I needed my car for work. Stanced-UK admit the parts are faulty but refuse to refund me for them. They are meant to be under a 2 year warranty. Stanced-UK will only replace the parts leaving me well out of pocket. EDITED TO REPLY The parts in question are not 18 months old they are 1 year and 2 month. They were purchased on the 4th Aug 2021 and fitted 2 weeks later by a fully qualified BMW mechanic. They never lasted a year because the car failed its MOT in 2022 because of the suspension leaking. I do not want a replacement because I have been forced to replace them already. I have been in touch with trading standards who are looking into the case along with a solicitor who is going to put a claim through the small claims court. I require a refund not a replacement. Your parts leaked and cost me more damage and I have no faith in a product that lasted less than a year and cost me £300 So please can I have a refund so I am not out of pocket. I bought the shocks off you not off stanced so it is you that is responsible not them.

Ordered spacers for my vw,but I ordered… Ordered spacers for my vw,but I ordered wrong ones..oops...got in touch and stanced explained returns policy,which I followed and by next day after returning wrong spacers they sent me replacements straight away...first class service no fuss or hassle involved...awesome service and will deffo be ordering from stanced again..

Fantastic company. I've purchased from Matt and everyone at Stanced UK for years, my most recent investment being an Airlift Performance kit. Always willing to help, always willing to go the extra mile when it comes to customer satisfaction. I can honestly say, I'd not have to think twice about purchasing anything else from them, or even asking their personal advice about my car. 10/10 would bang.