Glenn Hodges
GBAmazing customer service Amazing customer service, literally one of the best companies I’ve dealt with! Received my new suspension within 48 hours of ordering ready to fit on my next day off a few weeks later but when it come to fitting I had realised I had ordered the wrong set.. After emailing customer service and explaining what I had done I was told I was pass the reruns date but honoured the return and within them receiving my return I had an email that same day that my correct suspension was out for delivery and I received them on the Saturday. 100% recommend stanced uk to anyone looking for a good quality product with amazing customer service and after care. Merry Christmas to the the team Regards Glenn Hodges
ron rackstraw
GBTerrible service on a low budget… Terrible service on a low budget product No fitting guide or instructions included or information included at all or available when you contact them They try and blame you damaging products as well Some components don't even fit the right way
Malachi Mullings
GBLooks can be deceiving Product came was a set of coilovers for my e82. They looked sweet was excited to get them fitted they looked the part and once on and height adjusted it was perfect changed the ride etc... The dissapointment came just around a year on and all the shocks are leaking and yeah still in my warranty period my option was to take them off and send them to be assessed by the company which means in the mean time I would need to buy another set. Considering replacing the shocks with the same company but don't trust the product quality or company. Im stuck as I haven't got a spare set of shocks to just throw on and await to even see IG I would get a refund as there seems to be a common thread of company blaming customers and installation. Might be best to spend more else where to avoid unwanted stress the options I was given was as below You can send the unit back to the below address Stance+ can inspect it. If there are no marks on the piston (this is the main cause of leaking units from the piston being claimed during installation) and the unit is found to be faulty Stance+ can send you a replacement unit under warranty free of charge. 2) Alternatively, if you cannot send the unit back due to it being on the car or any other reason you will need to purchase a new single unit(s) at the exchange rate of £90.00 per front and £48.00 per rear (stock depending). Then once you return the suspected faulty unit back after you have fitted the new one, If found to be faulty we can refund the exchange fee in full for you. No help or solution highly dissatisfied
Ivica Lamesic
IEI'm very disappointed with product and… I'm very disappointed with product and customer service. I'm trying to solve the problem with their product for the last 5 months!! I highly don't recommend to have anything with this horrible company.
Customer
GBService Can't talk about product yet as not fitted but ordering was easy and I was kept up to date with the delivery process and product delivered on time