I would rate this as zero if option… I would rate this as zero if option available. I placed an order 09/09. Received one item. I've left numerous voice messages and haven't received a single reply. I then had PayPal open a case and this company still haven't responded.

A Bat Mobile looking failure of a toy! This is not a bad review on the company "Ella Paradis" service was super fast, but the product "Men Vibration masturbator" is very disappointing. It's as if they never had a male test the thing before selling it. Maybe the inventor had an extra motor from a vibrator and decided "we'll do this batmobile looking gadget, guys will like this". Three tries and not so much as an erection, even with porn. It's more like a fantasy inhibitor, and that's not cool for $50.

Mixed-Products and Customer Service are good I have ordered a few times and had a very pleasant return experience, but I placed my last order on July 13th and was not shipped till late July, for August 2nd delivery now pushed to August 5th(it went from Florida to Arizona and is now in Missouri. I live in Massachusetts.) The products so far have been good, no issues, so as long as you don't mind waiting...

I'm glad I found Ella Paradis! There are many sites for adult toys/wellness, I'm glad I found this one. I was attracted to Ella Paradis because of their website and pricing. I found exactly what I was looking for (and some things I wasn't looking for lol!). I reached out to customer service about tracking my order, the person I was chatting with was super helpful. Turns out my package was arriving that day. Highly recommend. I'll definitely be ordering again!

I placed an order on September 9th I placed an order on September 9th, Order # 1000681343 , it is now September 26th and I have received no updates whatsoever, or my order. I tried emailing customer support, but it just returns to me saying I cannot contact this email address. I texted the customer support number, and am now waiting for a reply.