I haven’t gotten my orders yet. -

Ordered over a week and still not… Ordered over a week and still not shipped

Order never received! I ordered a package of reusable grocery bags on November 30th, with the intent for them to arrive before Christmas. As of December 24th, I still had not received the package - it had not even been dispatched! I sent an email to customer service inquiring where my package is. I got no response. I sent a follow up email a week later, and still no one responded! This is ridiculous. I still do not have my package. They gladly took my money and did not send me the item. I will never be ordering from them again.

happy They're great at what they do.

Unless I somehow missed it Unless I somehow missed it, I didn’t get a notice that my order was shipped. It took a little longer to reach me than expected, but the quality and packaging (nicely designed straw holder!) made up fir it.