The sweatshirt is great! The sweatshirt is great! Everything was easy to use and understand. My only issue was almost anytime I clicked review photos (so I could view actual people wearing the item), the photo would close immediately. It didn't matter how many times I clicked or refreshed. Only occasionally would it stay open. Please fix! Otherwise, it was perfect.

Never shipped my order I ordered 2 costumes, total order was $80. After 2 weeks and I had still not gotten any shipping notifications, I tried to contact them to ask about it. I got the order confirmation email and they damn sure charged me for it. But I can't get a reply to my emails or online submissions. I've found two different phone numbers for them, 1 on hokagestore.com and the other on the FB page. Neither number works.

Site lied Site lied. I ordered the pikachu hoodie, it came all the way from China instead of CA that the site address was listed. Cannot send email because their mailbox would always be full and was unable to contact them directly; no one would answer. It took 3 months to arrive. Bootleg. Wrong yellow color for pikachu.

I ordered an Anbu Black Ops cloak along… I ordered an Anbu Black Ops cloak along with Naruto shoes. My shoes arrived in tact , and recieved that my Anbu cloak order was cancelled. On top of the dissapointment, i was sent a sweater that costs nearly $30 less than the item i ordered. No REFUND. Did not ask if i wanted a replacement product, they did not even refund me the difference in price. I am disputing this with my bank. First time ordering from them and customer service is a joke, what a dissapointment. No one answers my calls or emails. Basically, i feel like they frauded me with my money!

DO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY! Ordered a naruto headband last November 30 2017 and the parcel never came to my address. Ive kept asking them a refund for my lost item but they never respond to my messages! Its been 45 days already since the day I ordered from their company and I never receive any tracking information. Its very dissapointing.