I ordered from this store three weeks … I ordered from this store three weeks ago and was charged instantly however I haven't received any tracking information and when I try to look up my order on their site there's no info or record of the # they gave me. I've emailed them twice and sent their fb messenger a message and haven't gotten any response. I basically waisted my $.

I ordered an Anbu Black Ops cloak along… I ordered an Anbu Black Ops cloak along with Naruto shoes. My shoes arrived in tact , and recieved that my Anbu cloak order was cancelled. On top of the dissapointment, i was sent a sweater that costs nearly $30 less than the item i ordered. No REFUND. Did not ask if i wanted a replacement product, they did not even refund me the difference in price. I am disputing this with my bank. First time ordering from them and customer service is a joke, what a dissapointment. No one answers my calls or emails. Basically, i feel like they frauded me with my money!

It’s sooo beautiful! Just received my Naruto glowing backpack. It’s sooo beautiful! Spacious and high quality backpack. All zips are working, no outstanding threads. I received it in 3 weeks. Tracking was available and working. Thank you guys!

Never shipped my order I ordered 2 costumes, total order was $80. After 2 weeks and I had still not gotten any shipping notifications, I tried to contact them to ask about it. I got the order confirmation email and they damn sure charged me for it. But I can't get a reply to my emails or online submissions. I've found two different phone numbers for them, 1 on hokagestore.com and the other on the FB page. Neither number works.

All my naruto orders fit me nicely All my naruto orders fit me nicely. I didn't think the whole size guide ritual thing would actually bring me great, accurate sizes. I thought at some point I still would encounter errors, but none of that happened. I recommend hokage store!