Hug & Mugs

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1.90
Based on 20 Reviews

5

20.00%

4

0.00%

3

5.00%

2

0.00%

1

75.00%
About Hug & Mugs

Make every occasion, from Christmas to Mother's day Father's day, special with a unique and thoughtful custom coffee mug, canvas print, fleece blanket, pillow ...

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Dan
US

IF NO ORDER FULFILLMENT--WILL FILE COMPLAINT Based on the submitted responses from other customers, relative to the reputation of this company, I will be filing a complaint with the BBB, as well as the Atty Gen office, Consumer Protection Div, for fraudulently accepting monetary payment, with no intent to contractually fulfill goods or services. My story is no different than others identified here. Ordered merchandise on 7-5-2020, received confirmation, confirmed receipt of processing payment, 4 emails to help/customer service, and as of this date, NO RESPONSE or REPLY.

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Alejandro J. Zúñiga Poveda
CR

This site is a scam This site has very nice stuff but I think it is a scam, I ordered on July 3rd and still haven't gotten anything, just a confirmation e-mail, have written 3 times with no answer, but they did take my money that part of the deal worked out perfectly... And then why so many people without a job with this virus going on, because people like this make you mistrust sites like this that you get announced on Instagram or Facebook and then all pay the consequences... people needing money and people scaming customers... the shirt was so beautiful and perfect for what I needed but nothing yet... so pi...ed off...

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Mathias Remåd-Næsguthe
NO

It's a scam! Do not order from this website. I ordered a t-shirt from here 4th of July, and haven't recieved anything other than spam-mail since then. I have contacted them several times, without answer. 1 month and 10 days after i ordered it, and I still haven't even received a shipment notification.

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Manu
CH

Disappointed as f*** I ordererd a mug for my husband on July 6th, received an order confirmation the same day. And then: nothing, absolutely nothing. Contacted your customer support on August 1st to ask for an approx. arrival date of my order. No answer until today. Then I wrote again, directly via the form on the website, and I still haven't received a reply or my product. I'm super upset, and I definitely won't recommend this shop to any of my friends or colleagues.

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JSD
GB

Order not received Ordered a t shirt 6 weeks ago and have heard nothing. Sent email direct and also via website but no acknowledgement. Not impressed.

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