Hug & Mugs

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1.90
Based on 20 Reviews

5

20.00%

4

0.00%

3

5.00%

2

0.00%

1

75.00%
About Hug & Mugs

Make every occasion, from Christmas to Mother's day Father's day, special with a unique and thoughtful custom coffee mug, canvas print, fleece blanket, pillow ...

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Mia Rosendal
DK

Havent recieved my t-shirt yet I havent recieved my t-shirt yet and I'm afraid that I will never get it and that my money is just gone 😰 no response on service, even tho I emailed several times. Very disappointed and sad.

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Dan
GB

IF NO ORDER FULFILLMENT--WILL FILE COMPLAINT Based on the submitted responses from other customers, relative to the reputation of this company, I will be filing a complaint with the BBB, as well as the Atty Gen office, Consumer Protection Div, for fraudulently accepting monetary payment, with no intent to contractually fulfill goods or services. My story is no different than others identified here. Ordered merchandise on 7-5-2020, received confirmation, confirmed receipt of processing payment, 4 emails to help/customer service, and as of this date, NO RESPONSE or REPLY.

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JSD
GB

Order not received Ordered a t shirt 6 weeks ago and have heard nothing. Sent email direct and also via website but no acknowledgement. Not impressed.

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Juju
CA

Paid for a t-shirt...never received! Paid for a t-shirt...never received!! This company does ads on Instagram & Facebook but now thinking there’s no company at all...when I click on their website it says “doesn’t exists”! Also never responded to any of my emails!

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Manu
CH

Disappointed as f*** I ordererd a mug for my husband on July 6th, received an order confirmation the same day. And then: nothing, absolutely nothing. Contacted your customer support on August 1st to ask for an approx. arrival date of my order. No answer until today. Then I wrote again, directly via the form on the website, and I still haven't received a reply or my product. I'm super upset, and I definitely won't recommend this shop to any of my friends or colleagues.

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