Jenalee Marsters
GBThe dress exceeded my Expectations The dress exceeded my Expectations. Also the delivery was right on time. I’m 7 months pregnant and was easy to put on over my head, and adjust to tie the back. The length was perfect and flowy for my maternity photos. Also happy because it’s elegant enough for any special occasions I’ll have post birth!
jody wicker
GBOrdered a dress and they sent cheap… Ordered a dress and they sent cheap pair of earrings 😡
Lillix & Analeese Rose
GBThis store is a fake/scam This store is a fake/scam. I purchased 2 dresses for homecoming well before time and also paid for express shipping. I still have not received my dresses. I have tried to reach out through email and my emails have been blocked. I have tried calling and no one answers and mailbox is full. DO NOT OREDER FROM THIS WEBSITE it is fake and you will lose your money
Linda Mirenda
GBZERO CUSTOMER SERVICE I Placed an order and received the clothing on 1/19/23. The product was great quality but I found another outfit I liked better elsewhere so I decided to return it. I emailed customer service twice once on 1/25 and again on 1/31 with no response to either email. I then went online and used the chat option and was able to get someone to respond. I was informed I could return the outfit but I had to pay for shipping out of pocket (which I did) and email them the tracking number which I also did. The package was delivered to Faeriesty on 3/2. I have yet to hear anything regarding a refund or a credit to purchase something else. I tried the chat option online and it says they are experiencing high volume of contacts and to leave my info and they will get back to me. Honestly this company is awful. In this day and age you need to have a capable customer service department. At this point I will take ANY customer service. My advice DO NOT ORDER FROM FAERIESTY!!!!
Izabella Chase
GBDon’t order with them Don’t order with them. You have to fight to get your money back, long after the merchandise you don’t like was returned. Awful customer service. All the responses are automated and not pertaining to your individual situation.