DON'T DO IT PEOPLE....ITS A… DON'T DO IT PEOPLE....ITS A SCAM.....bought the dresses.....no invoice for return, no REAL address for return.....THANK GOD I paid with paypal...I have some type of recourse to get some money back.....The site promised me that the dress would come in a week....it took two and I missed my New Year's Eve Party. Yep, now I'm stuck trying to return two sizes of a dress I never even opened.....I should know better.

Wonderful Wonderful Prices are affordable, clothes are cute and decent quality, sizing is on point and delivery is usually even quicker than estimated. Love it! Only wish there was free shipping after spending x amount of money.

ZERO CUSTOMER SERVICE I Placed an order and received the clothing on 1/19/23. The product was great quality but I found another outfit I liked better elsewhere so I decided to return it. I emailed customer service twice once on 1/25 and again on 1/31 with no response to either email. I then went online and used the chat option and was able to get someone to respond. I was informed I could return the outfit but I had to pay for shipping out of pocket (which I did) and email them the tracking number which I also did. The package was delivered to Faeriesty on 3/2. I have yet to hear anything regarding a refund or a credit to purchase something else. I tried the chat option online and it says they are experiencing high volume of contacts and to leave my info and they will get back to me. Honestly this company is awful. In this day and age you need to have a capable customer service department. At this point I will take ANY customer service. My advice DO NOT ORDER FROM FAERIESTY!!!!

I WAS very excited about my order (big mistake) I was very excited about my order. I bought 2 dresses for a total over $100. I inquired by email twice and called numerous times where I had left two messages and I have not had any response from the Faeriesty Team. If I don't see that my order has shipped within the 15 business day time frame I will dispute the charge with my bank as fraud. The horrible customer service is inexcusable for a company with such a large following on social media and many positive reviews. I fully expect someone to reach out, but if not, I have every intention of making this a big deal. $100 is not a small amount of money.

The dress exceeded my Expectations The dress exceeded my Expectations. Also the delivery was right on time. I’m 7 months pregnant and was easy to put on over my head, and adjust to tie the back. The length was perfect and flowy for my maternity photos. Also happy because it’s elegant enough for any special occasions I’ll have post birth!