The online pawn shop with service and processing fees!!!!! Mercari use to be the best place to buy and save some money. This processing fees and service fees defeat the purpose of buying a used cheaper item. Today I wanted to buy an item that was $300 dollars because brand new in Amazon was $400 dollars, anyhow upon check out my total balance was $375 dollars. At this price I'm not saving anything might as well buy it new with warranty for almost the same price. I don't know who in their administration thought it was a good idea to shove all these fees to the buyer face when it use to be a thing for every seller a "service fee". which made sense. I'm glad there's other shopping platforms online for example ebay, offer up, poshmark, Amazon etc..., because Mercari is a thing from the past, and they did it all to themselves. It was fun while it lasted.

Scammers all the way! As a seller and buyer I will never use them again. Selling, unjustified doubling of shipping charges after sale is complete. This is called bait and switch fraud in any other context. Zero customer service. Kafka-esque circular non communication. Their new return policy is absurd. Buying, their new fees are as absurd as their new return policy.

Mercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.

For sellers…when listing and item and… For sellers…when listing and item and adding a brand that is not on Mercari’s list it tells you that it’s “Pending review”. Well apparently Mercari is not reviewing these brands. I happened to see a listing from last year that still shows pending review and when i contacted mercari they do not have the ability to review the brand. Them remove that function if it does not work.

Authentication Process is a JOKE! For the most part on average its a good app to sell. HOWEVER if you're looking to sell top designer, Mercari is NOT the place. I sent ALL receipts and pics of recently bought Gucci with tags and the y said is wasn't authentic with all proof of authenticity present, so I don't trust the site as much anymore cause I KNOW it was authentic. Mercurial proceeds to say don't try to list it again.