Mercari's New Policy Sucks :)! I've had Mercari for a few months now. Purchased and sold. I'm quite honestly always on the app, looking for certain things to buy. I have only purchased one thing since the new policy because they are actually stealing from the users. Item was $50 and ended up paying $67. Shipping was only $3.99 of that cost. Outrageous fees are the norm that just randomly change. It's absolutely horrendous and a scummy platform. Use eBay or literally anything else at this point. It's not worth it until something changes.

Authentication Process is a JOKE! For the most part on average its a good app to sell. HOWEVER if you're looking to sell top designer, Mercari is NOT the place. I sent ALL receipts and pics of recently bought Gucci with tags and the y said is wasn't authentic with all proof of authenticity present, so I don't trust the site as much anymore cause I KNOW it was authentic. Mercurial proceeds to say don't try to list it again.

I have made 5 transactions in the past 2 weeks I have made 5 transactions in the last 2 weeks on Mercari. All went smoothly until the last one, when a subwoofer arrived that wasn't packed to well and was damaged. I contacted Mercari and customer service was awesome. Yes, there is payment processing fees and service fees, but I still paid less on Mercari than I would have on eBay. One of my purchases was a fairly new Denon Networking 7.1 receiver was $75 plus $40 shipping. The thing is absolutely amazing and weighs 30 lbs On eBay it was $175 plus $50 shipping! I'll pass

All of the sudden I could not send a… All of the sudden I could not send a message or offer to a seller on an item I wanted. I didn't really care for that as I had not done anything wrong or inappropriate. I had made a comment on the boots that they needed new soles, even though the seller listed as in good condition. After a month + that comment was not approved. Today, when trying to make an offer I was informed I could not contact the seller or make comments. So I deleted my account in response. Good luck with your business model as it certainly put me off. Deleting your app and leaving this review. Stan Horstman in Norcal

Mercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.