Juann Kbaallero
GBI don’t like Mercari anymore I don’t like Mercari anymore because I noticed some extra fees. I was purchasing an item this week and noticed how the price increased when checking out due to some junk fees. I noticed that Mercari now charges fees for transaction, and payment processing, which increases the item’s price a bit much. On the other hand, other platforms, such as eBay, and Etsy, only charge sales tax and shipping because the transaction fee is paid by the sellers and not the buyer. I left Mercari. What a pitty cuz I just to buy on Mercarí.
Jaime Knout
GBFalse Advertising I purchased a necklace listed as an authentic Tiffany and Co. brand. In January of this year. It is now April and the silver on the necklace is tarnished. Because their policy is 15 days you have to make a complaint they can’t do anything about it at all. Not even investigate and message the seller about false advertising. A real Tiffany necklace will probably not tarnish at 15 days but did at 4 months. Ridiculous. I do not trust Mercari anymore as it appears there is no way for them to regulate the sellers items and advertising
Gloria Gibbons
GBBad shipping services Ordered a robe 6 days ago tomorrow will be 7 days and still have not received it. Now I know it was $3.99 shipping. Will not order again from Mercari. It is $3.99 Shipping & Payments $3.99 3+ days from Virginia and then it has a processing fee and another Fee. Done with Mercari!
Amelia H
GBMercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.
monicaxyz
GBScammers all the way! As a seller and buyer I will never use them again. Selling, unjustified doubling of shipping charges after sale is complete. This is called bait and switch fraud in any other context. Zero customer service. Kafka-esque circular non communication. Their new return policy is absurd. Buying, their new fees are as absurd as their new return policy.