BEWARE Mercari does NOT support… BEWARE Mercari does NOT support sellers. If a buyer lies and says you sent them a rock instead of a gold necklace, Mercari will side with the buyer and the seller will be at a loss. No matter what the seller does, not matter what evidence the seller has, they do not care about the sellers… because they make money off the buyers. Also, their buyer fees are super high. Mercari does not care… I repeat, they do not care about sellers at all!!! Save yourself a headache, your money, and your product and go to Poshmark instead, they are fair and treat buyers and sellers with respect and dignity.

Mercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.

Be very careful with the Mercari… Be very careful with the Mercari platform itself when buying or selling. The company’s A.I. Bot scans ads and transactions for activity that could be ‘construed’ as a violation thus prohibited conduct. The system will then simply shut-down your account and attempt to freeze your funds. - Escalating the situation to a human/customer service has no bearing or influence at all. - It almost seems like this is one of Mercari’s revenue streams is to shut-down account and keep your funds. I highly recommend using other well known and trustworthy platforms instead.

False Advertising I purchased a necklace listed as an authentic Tiffany and Co. brand. In January of this year. It is now April and the silver on the necklace is tarnished. Because their policy is 15 days you have to make a complaint they can’t do anything about it at all. Not even investigate and message the seller about false advertising. A real Tiffany necklace will probably not tarnish at 15 days but did at 4 months. Ridiculous. I do not trust Mercari anymore as it appears there is no way for them to regulate the sellers items and advertising

The online pawn shop with service and processing fees!!!!! Mercari use to be the best place to buy and save some money. This processing fees and service fees defeat the purpose of buying a used cheaper item. Today I wanted to buy an item that was $300 dollars because brand new in Amazon was $400 dollars, anyhow upon check out my total balance was $375 dollars. At this price I'm not saving anything might as well buy it new with warranty for almost the same price. I don't know who in their administration thought it was a good idea to shove all these fees to the buyer face when it use to be a thing for every seller a "service fee". which made sense. I'm glad there's other shopping platforms online for example ebay, offer up, poshmark, Amazon etc..., because Mercari is a thing from the past, and they did it all to themselves. It was fun while it lasted.