I have used Mecari for 3 years I have used Mecari for 3 years now and have about 200 purchases from them. The biggest problem I have with this platform is the buffering I experience on a weekly basis where I can't even get in. Secondly they just added fees which makes buying more expensive. The products are great, the platform needs work. If there is a problem, there's nobody to contact and believe me, I have tried. I have slowed down my buying because adding fees to me is just wrong. They are making an added profit off of what I buy which before, there weren't any of these fees. End of the day, I think they are cutting their nose off to spite their face. I've spent money with them, now not so much anymore.

I don’t like Mercari anymore I don’t like Mercari anymore because I noticed some extra fees. I was purchasing an item this week and noticed how the price increased when checking out due to some junk fees. I noticed that Mercari now charges fees for transaction, and payment processing, which increases the item’s price a bit much. On the other hand, other platforms, such as eBay, and Etsy, only charge sales tax and shipping because the transaction fee is paid by the sellers and not the buyer. I left Mercari. What a pitty cuz I just to buy on Mercarí.

All of the sudden I could not send a… All of the sudden I could not send a message or offer to a seller on an item I wanted. I didn't really care for that as I had not done anything wrong or inappropriate. I had made a comment on the boots that they needed new soles, even though the seller listed as in good condition. After a month + that comment was not approved. Today, when trying to make an offer I was informed I could not contact the seller or make comments. So I deleted my account in response. Good luck with your business model as it certainly put me off. Deleting your app and leaving this review. Stan Horstman in Norcal

False Advertising I purchased a necklace listed as an authentic Tiffany and Co. brand. In January of this year. It is now April and the silver on the necklace is tarnished. Because their policy is 15 days you have to make a complaint they can’t do anything about it at all. Not even investigate and message the seller about false advertising. A real Tiffany necklace will probably not tarnish at 15 days but did at 4 months. Ridiculous. I do not trust Mercari anymore as it appears there is no way for them to regulate the sellers items and advertising

Authentication Process is a JOKE! For the most part on average its a good app to sell. HOWEVER if you're looking to sell top designer, Mercari is NOT the place. I sent ALL receipts and pics of recently bought Gucci with tags and the y said is wasn't authentic with all proof of authenticity present, so I don't trust the site as much anymore cause I KNOW it was authentic. Mercurial proceeds to say don't try to list it again.