I have used Mecari for 3 years I have used Mecari for 3 years now and have about 200 purchases from them. The biggest problem I have with this platform is the buffering I experience on a weekly basis where I can't even get in. Secondly they just added fees which makes buying more expensive. The products are great, the platform needs work. If there is a problem, there's nobody to contact and believe me, I have tried. I have slowed down my buying because adding fees to me is just wrong. They are making an added profit off of what I buy which before, there weren't any of these fees. End of the day, I think they are cutting their nose off to spite their face. I've spent money with them, now not so much anymore.

Scammers all the way! As a seller and buyer I will never use them again. Selling, unjustified doubling of shipping charges after sale is complete. This is called bait and switch fraud in any other context. Zero customer service. Kafka-esque circular non communication. Their new return policy is absurd. Buying, their new fees are as absurd as their new return policy.

Definitely not a good shopping experience Wow, are these people for real? on their website It says we ship to the 50 states I live in Alaska and one of those 50 states they say they don’t ship to Alaska. They only ship to the 50 states WTH I cannot believe this must be these people didn’t go to school. they charge my credit card. I have not got a shipping confirmation yet, they keep going round and round. I cannot even message the seller. It is grayed out. I want everyone to know that they should shop elsewhere. This is not a good buyer site. Called seven of their customer service numbers and you cannot talk to anyone. I will not give out my phone number to these people. Other reviewers say they call your number once they get it and harass you I can believe it.

Mercari frequently updates its… Mercari frequently updates its policies, such as adjusting shipping prices, and initially required sellers to manually update their listings to reflect these changes, which seemed questionable. Lately, Mercari has stopped charging sellers selling fees, instead shifting the cost to buyers. This change has made buyers less willing to pay for service fees on top of shipping and taxes, resulting in fewer sales. Additionally, Mercari now charges sellers a $2 fee for withdrawing any amount of balance, every.single. time, which is excessive!! When buyers stop making purchases on Mercari, sellers don't make sales, which means Mercari doesn't earn any revenue. Bad decision Mercari.

Authentication Process is a JOKE! For the most part on average its a good app to sell. HOWEVER if you're looking to sell top designer, Mercari is NOT the place. I sent ALL receipts and pics of recently bought Gucci with tags and the y said is wasn't authentic with all proof of authenticity present, so I don't trust the site as much anymore cause I KNOW it was authentic. Mercurial proceeds to say don't try to list it again.