Total corprate lack of customer service Wanted information about why I was not getting my rewards points. Could not get an answer from on-line system. Sent a letter to president and got an email from head of customer service claiming she had answered my question. Total lies.

False advertising First online order from them. There was several items at good clearance prices. Their website said in stock. Placed order and started receiving emails that they were cancelling many of the items because of no inventory. Looked again at website and those items still showed in stock. Called customer service and even emailed customer service. Got the generic we're sorry, but no action to get me those items. I will never order from them again. No concern at all that they are committing false advertising and do not care about return business.

Horrible customer services!!! The only thing I purchased from this Company was tires. My light indicator came on so I ask Justin a manager to take a look and tell me what was wrong. The indicator needed to be replaced. The part was ordered and put in. I was so surprised to get a text message hours later to tell me about a vehicle inspection report. Most business ask you if you want it or not. However, the manager never ask and the report was done. After reviewing the reviews on this place of business I see why it only gets one star. “run Run RUN”, and don’t look back

Does not take COVID precaution Blains Farm and Fleet does not enforce customers or staff to wear masks. It is not safe to shop here. When I inquired, the customer service manager said, “We take our direction from corporate—not the state. It’s not our job to police staff and customers.” This was the Elgin Illinois location. Won’t shop at Blains anymore—they don’t care. They actually laughed at us regarding our concerns.

Yardmax model# yb6770 snow blower Bought this to replace my tired single stage snow blower. What this snow blower offers with its hand grip warmers, headlight and cup holder and overall performance, expect to pay hundreds more for a competitors equivalent model. It was fun and fairly easy to assemble. I expect this machine to last for many years but if I do need parts I know Farm and Fleet will have at can get what I need.