No response from customer service I placed an order on 8/7 and received part of it in a timeley fashion (the tags), however another item (the collars) was on backorder. I was not given an estimated date that it would be available (although I was still charged for them) and have emailed the OvernightPetTags TWICE to inquire about this with ZERO response.... Perhaps my review will grab their attention.

I ordered 2 tags for my new kitty and … I ordered 2 tags for my new kitty and they arrived promptly. I really like them, the laser etching looks really nice. The problem was that the last digit of my phone number was not there. I emailed Overnightpettags and didn't hear back from them for several days. I re-sent my email and finally heard back that they would correct the error. That was a week ago; the replacements have still not arrived. Nice product, but D- on both quality control and customer service. Will email again Monday.

Good service and decent quality collar … Good service and decent quality collar and tags. However, the white spaces on the tag were very wide and the lettering very small. Using a different font with narrower margins would have resulted in more readable lettering on the same size tags.

I paid an extra $7.95 shipping fee to… I paid an extra $7.95 shipping fee to have my purchase in 2-3 days. I paid the extra because I needed it at a certain time. When I didn't receive the item on the expected date, I emailed them in which they stated someone would get back to me within a few hours. I did not hear back from them at all. I asked for a refund on the extra payment I made. I did not receive a refund nor a return email. I will never use this business again.

My tag came with someone else's info… My tag came with someone else's info on it. I contacted the vendor 4 times but got no response from them. Only when I issued a dispute with my credit card and Paypal was I able to get a refund. Not a good experience.