It was a wonderfully simple online… It was a wonderfully simple online shopping experience. Good high quality pictures of the items I was looking at purchasing and not too many hoops to jump through, just found the item I wanted and put it in the cart and checked out with reasonably priced shipping. Item arrived on time and was Great!

Support Appreciated Wrote in on 29 Oct regarding “Non Order Delivery”. I’ve finally received my item on 4 Nov. While it had been a less than ideal shopping experience, I would like to credit World Rugby Shop for prompt responses to feedback given on this platform. Such support is appreciated. Thank you.

Our team regularly orders from World… Our team regularly orders from World Rugby Shop. Despite being in the United States their prices are cheaper than ours in NZ. Does what it says on the tin.

Avoid and go elsewhere Waste of time. Ordered one thing and sent another as a supplement and took the ball I ordered off the website. Then went on to say it was my fault. Looking at the other unsatisfied customers someone needs to shut this store down. Customer service help line are arrogant and only communicate when they want to.

WRS is my go-to place WRS is my go-to place for anything rugby. I’ve had great experience with returning boots and clothes that didn’t fit and was able to easily get the correct sizes. Their team is hands down one of the best customer service departments I’ve ordered from.