Excellent Customer Service Experience Placed an order and quickly realized I forgot to add an item. Reached out to customer service and QUICKLY got a response. Since I ordered through Facebook I was told I would need to order the additional item from the website and they would refund me the shipping. I did and very soon after I got an email from Kristy (who was awesome) saying they were able to include all the items in one package, it was on its way, and she refunded me the shipping from second purchase. Phenomenal experience and I will be ordering from them again and again and again….

Quality and selection I have had a number of orders over the years. Great quality and great selection. In November, I ordered a bunch of gear for gifts. Product was delivered quickly and everyone was pleased with their gifts. The RWC ball and USA Rugby "Raise the Flag" hoodie were huge hits, and I had to order more of both!

It was a wonderfully simple online… It was a wonderfully simple online shopping experience. Good high quality pictures of the items I was looking at purchasing and not too many hoops to jump through, just found the item I wanted and put it in the cart and checked out with reasonably priced shipping. Item arrived on time and was Great!

World rugby shop always has the best… World rugby shop always has the best quality products! I can always expect their gear to be reasonably priced and durable. Their sales are always amazing and I don’t think I’ve ordered something from them that didn’t arrive early. 10/10 would recommend!

My second order with these guys My second order with these guys. Sent my Dad an All Blacks Cap for his birthday. Arrived two days earlier than Kristy said it would. Sort of ruined the surprise for Dad which is why I dinged them a star. But cap is authentic adidas and Dad loves it. Wearing it every day. Highly recommend World Rugby. Well done. Keep up the good work.