No Tickets received Booked tickets for Man U vs Arsenal match, all PAYMENTS MADE, flew into Manchester...BUT..., No delivery of match ticket to my hotel of stay, been checkin vit d hotle reception since the otherday on delivery but d reply has always been a big NO, though i was told that d tickets will be delivered d day before d match by 22hrs., No tel # to contact these guys, no email reponds although 2 to 3 mails have been send.. No email reply,,no customer service..no follow up possible..also no tracking and delivery details possible

Do NOT buy from this website Do NOT buy from this website. I bought 4 tickets, cost over €1000, was charged, have a confirmation email of order and NEVER received tickets..... I asked for a contact several times and was ignored! SCAM

Be aware. Terrible customer service Be aware. Online chat on website is terrible, useless. Phone numer provided by website, good luck, no answer for days, u can't leave emergency message on as voicemail is full. No response to emails. Spend over £450 for champions league tickets and one day b4 game still haven't got tickets. Never again

Ripping us off is their whole business model As others have pointed out, their business model is simple: They use our money to buy tickets on resale sites themselves and then sell them to the highest bidder at the last minute and cancel all existing orders. Then they take weeks to refund. All the time they're using our money to fund their business. There are other resale sellers out there with tickets who'll dispatch immediately - use one of them. Don't give these guys the satisfaction.

Just awful Just awful. Paid a lot (my fault). Communication awful from person who was meant to deliver. Messed us around saying he’d meet us one place then texted another. and gave us unbelievably bad view tickets after paying top price. Absolutely never again with hotfootball tickets. Not worth it what’s so ever. You are totally in the hands of the seller and the fortune they make. Huge regret.