VERY DISAPPOINTED VERY DISAPPOINTED - NEVER AGAIN!! (ORDER ID 479711) booked tickets for game Juventus - Inter M. Dec 7th. We booked flights and hotel for this event! Tickets were to be delivered to the hotel - at 12:00 on the Match-Day the order was cancelled . We were informed that we would get the refund at least for the tickets. No reaction on mails!! The call-center sends reminders to accounting department - no reaction until now /Feb 14th)!!!

Ripping us off is their whole business model As others have pointed out, their business model is simple: They use our money to buy tickets on resale sites themselves and then sell them to the highest bidder at the last minute and cancel all existing orders. Then they take weeks to refund. All the time they're using our money to fund their business. There are other resale sellers out there with tickets who'll dispatch immediately - use one of them. Don't give these guys the satisfaction.

Give these guys a wide berth. I purchased what I knew to be overpriced tickets for the final game of the PL season several weeks ago. This afternoon, 48 hours before the game, I got an email saying that the game was now sold out and therefore my order was being cancelled. What a con! A 25% additional credit against future purchases is as much use as a chocolate teapot - why would I want to use them again. A few weeks ago it wasn't certain whether certain games would be title deciders. Now the chance of obtaining a ticket is probably zero. Don't use these people

Just awful Just awful. Paid a lot (my fault). Communication awful from person who was meant to deliver. Messed us around saying he’d meet us one place then texted another. and gave us unbelievably bad view tickets after paying top price. Absolutely never again with hotfootball tickets. Not worth it what’s so ever. You are totally in the hands of the seller and the fortune they make. Huge regret.

God knows how much money they have… God knows how much money they have stolen to people through all their years of trading. Specially during the lockdown, they surely have sold thousands of tickets, all matches couldn’t take place because of lockdown and they refunded none. I will raise a case against them, whoever has been mislead by these bunch of thieves can contact me, we will have our money back, and we will stop the illegal activity of this company.