I ordered a jersey for my husband for… I ordered a jersey for my husband for Christmas on December 14th. It was in stock when I ordered it and it said it would ship by December 21st. I received an email on December 19th (5 days later) stating that my order can no longer be fulfilled as this item is out of stock. I’m not sure why it takes 5 days to tell me something isn’t in stock. Awful experience and now I’m scrambling to find another gift for my husband for Christmas.

Terrible customer service Terrible customer service! I will never buy from this company again! Their ad says they ship within 4-5 days which is a lie! It’s been 11 days and haven’t ever gotten a reply from my emails. Do not buy from this company!

received a wrong size boston redsoxs… received a wrong size boston redsoxs hat ,tried to return it ,but fanatics is charging me shipping and taxes,. from 27.35 i'm receiving 10.35 ,can you beat that ripoff. Having to pay taxes twice and shipping. That to all buyers are foreign business practices,but they've lost mine!!!!!!!!

Poor Quality Ordered 3 items by size that fits me. All of them were skin tight too small. I was able to return 2 of them. The 3rd item was custom which is non returnable which was disclosed on the website prior to ordering. Quality of material and printing was poor, cheap. Spent $60 for something I am unable to ware. Lesson learned. I will be sticking with a local sports store moving forward this way I can try items on before ordering.

EXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.