SandraSmith
USWouldn’t change the size on a shirt… Wouldn’t change the size on a shirt !!!!!1111 They sent the a hat with fake size I ordered a 7/78 and I know the size very well . This one is way to small This was a gag gift so we didn't mind that the quality was pretty awful- cheap, thin material, weird sizing. Because we needed it sooner, I went ahead and ordered a size larger. Didn't fit. Material is cheap and ugly and the actual product does not look anything like the pictures on-line. I went on Facebook and did research and I found this help ᵉⁱᵍʰᵗ⁴ᶠⁱᵛᵉ ᶠⁱᵛᵉ ᵗʷᵒ ᵒⁿᵉ𝓈𝑒𝓋𝑒𝓃 𝓉𝓌𝑜 𝒻𝑜𝓊𝓇 𝒻𝒾𝓋𝑒the company admitted that the product was crap it was nothing like in the picture at all the company customer team was very friendly and efficient so much so that the whole process was painless and resolved within an hour I certainly won't be using them again. CHEAP GOODS Would not reccomend Fanatics brand anything.
CD
USReally Really. This is the worst customer service I have ever experienced. Placed a Christmas order for two items. One was returned and that went great....maybe not the worst.....however, the 2nd item is still missing 2/4/21 and you cannot communicate with this company. I worked for over an hour trying to put in the requested info....really?!!! A phone number or a call from a customer service rep would be nice. So, Fanatics just ate my money....and there is nothing I can do about it. It was a Christmas present, so I went to Amazon Prime and ordered another shirt. Not happy about losing the $$$$
Kevin Donahue
USThis company is dog **** This company is dog ****. I bought a hoodie on line and when I tried to return it because it was too small, I was told it wasn't eligible for return because it was "custom, game worn, or final", which means their "Return's 365" policy is bull**** too because it's not custom and came to us just like it was on line, it certainly wasn't worn (and wont be) because it doesn't fit. I guess it's just not eligible for return because it falls under the "final" category. Nice company. It'll be my last bought with them.
Gage Phalin
USCheap products I will tell you that fanatics has excellent designs and often really great deals... unfortunately that’s where it ends in pluses for the products. Most printed shirts are cheap and crack quick. If it’s a stitched logo don’t; for the love of god, dry it after washing cause it’ll shrink weird and the logo will become wavy. Regardless of size. Hats are VERY cheaply made. Honestly you’re better off going to Mitchell and Ness or 47design and paying a little more. You will regret it if you don’t.
V Webster
USEXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.