Budgetcues

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4.30
Based on 20 Reviews

5

75.00%

4

10.00%

3

0.00%

2

0.00%

1

15.00%
About Budgetcues

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Kevin Rozema
GB

Wonderful Perfect transaction Wonderful Perfect transaction! Super Fast shipping! Extremely helpful most Excellent customer service Thank you guys so Very Much for everything!

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Lissette
GB

Overall good experience with the… Overall good experience with the website. Had in stock the items I wanted, and easy to use website. Customer service was better than most. Nice check out experience and nice perk to spread out the payment over 4 installments!!

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Salvatore Viele
GB

Absolutly everything I asked for I… Absolutly everything I asked for I received and at first I was super nervous it was a lot of money. When I got my be-1 style meucci and I looked at it for the first time I was blown away at the level of craftmanship. Very very clean cut and balanced perfect , the sanding of the stick was by far the best part such a perfectly sanded 5 coats of uv poly . Then I shot with it absolutly has increased my accuracy quite a bit , it feels very solid to hit with I hit the cue ball just a tiny bit and a get way more accurately placed power just a tiny bit of hit produces a rocket ship for me I'm so blown away absolulty in love with my meucci. Now my brother bought a lucasi hybrid custom for twice as much its shoots great but the level of craftmanship out into the cue is no where near mine. Sincerely salvatore viele

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Amanda
GB

Excellent place to buy anything in… Excellent place to buy anything in billiard industry, these guys are super. I highly recommend this place to all my friends, this is a good place to buy anything in billiard industry. Always a pleasure ms Julia

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colin martin
RO

absolutely horrible service ,first… absolutely horrible service ,first order was cancelled without answering emails, decided to try one more time ( more fool me) waited one and a half months to receive the goods ,finally arrived damaged seller just wants to blame me and no mention whatsoever about replacing the pieces , going through PayPal for a refund. Budget service. stay away. feel free to view email chain below hi Julia my package arrived today and as you can see in the pics there is some damage ,the case is not the end of the world but the damaged shaft is,please advise thanks colin How did the shaft get damaged? It was ship inside the case. You should not accept a damaged package. If you received it damaged you must file a damage report immediately upon receipt with the carrier or they deny any claim we file here. Hi julia We are not allowed to check the package before signing for it in romania , i found the culprit it was the free metal tip tool included in the case, i specifically left that item not wanted as i was worried it may cause damage during shipping Thanks Still our claim is denied unless you present the package with the Carrier and make a damage report. You need to make a damage report. The tip tool was placed in a far corner far from the shaft, the egg crate padding should have kept every thing in place, unless the package was hit with severe force as seen by the dents of the metal edging on the case and/or the package was opened and put back. Please make the report. Julia I am happy to make a claim with the carrier ,but in the meantime I want you to make this right, I patiently waited one and half months for my goods to arrive because of problems your end and now it feels like you are treating me like this is somehow my fault ,I did say the fact that the case was damaged was not the end of the world ,the tip tool was in the right hand top corner when it arrive but the shape of the dent is for sure the tip tool as it is the exact size ,I will send more pics tomorrow ,again I purchased from you in good faith and expect the good s to be fit for purpose not to have to try and repair it before its even used and do not want to be treated as though I am somehow to blame No, I am not acting like you did something wrong, I am acting like you should know that you need to file a damage claim, which is customary. Do what you are supposed to do...so I can do what I am supposed to do i am glad we have kept this as an email chain I will post it later for everyone to see how the people of budgetcues treat there customers Glad to hear it. I always want customers to make the proper report and not leave us holding the bag for damage. This is very customary. I am sorry if you take offence at following proper channels. Not one mention of how they want to make things right ,or that they even stand behind their products

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